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Surface Pro keyboard back lighting?

Anonymous
2020-03-04T22:38:26+00:00

My surface pro used to light up the keyboard, making it easier to use on dark environments.  I was never able to re-enable this feature on my Pro4 after a windows update, a long while back.  Now I have a pro 7 and that new keyboard, new pc, doesn't light up the keyboard.  Online articles say function F1 F2 - that is for screen lighting and brightness not keyboard. 

How can I turn ON keyboard light up?

thank you

Surface | Accessories | Surface Type Cover

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  1. Anonymous
    2020-03-04T23:33:28+00:00

    Hi Rita_Robbins,

    Thank you for reaching out to Microsoft Community.

    In turning on the backlight of your keyboard, please make sure first that the Fn key is OFF (not lit up).

    Please check then if the F7 key on your keyboard has a half sun icon or Prtscrn. If it is the sun icon, try to press it several times and check if the keyboard backlight lit up.

    If the F7 key is for Prtscrn, please use then the F1 and F2 keys to adjust the keyboard backlight.

    If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

    Kind Regards,

    Marrion Y.

    300+ people found this answer helpful.
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Answer accepted by question author

  1. Anonymous
    2020-03-05T00:53:00+00:00

    Hi Rita_Robbins,

    Thank you for your response. Glad that I was able to help. If possible, please mark my response as Answered so this may help other Community members. We'll now proceed in closing this thread.

    Thank you.  

    Kind Regards,

    Marrion Y.

    30+ people found this answer helpful.
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  1. Anonymous
    2020-03-04T23:48:12+00:00

    Oh my YES thank you!!! Problem solved!!! I dont know how many times ive asked other support and theyve given up. So simple! Thank you thank you thank you!

    4 people found this answer helpful.
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