Hello K,
Thank you so much for posting in Microsoft Community.
I appreciate you raising this concern to us and to answer that:
Surface Laptops are manufactured in various facilities around the world, including China and Vietnam. Microsoft has strict quality control measures in place to ensure that Surface Laptops meet their high standards.
As for packaging and shipping, Surface Laptops are packaged in their country of origin and then shipped to various locations around the world, including the United States. Microsoft uses a variety of shipping methods, including air and sea freight, to transport Surface Laptops to their destination. The specific shipping method used may depend on factors such as the destination location and the quantity of devices being shipped. Once the Surface Laptops arrive in the United States, they go through customs before being distributed to retailers or directly to customers.
I hope it helps!
Best regards,
Rolando S.