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Lost rubber foot

Anonymous
2024-12-23T18:39:08+00:00

I bought aa new Microsoft surface pro 7th edition 2 weeks ago and one of the rubbers foots is missing. What are my options to get more rubber feet for the laptop?

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2024-12-24T07:16:12+00:00

    Hello Ryan Counihan，

    Thanks for visiting Microsoft Community. 

    I understand that one of the rubber feet on your Surface Pro 7 is missing. You can buy a rubber foot for Surface Pro 7 on shopping platforms such as Amazon or from the Microsoft Store or iFixit. More info at:

    Replace the feet on Surface devices - Microsoft Support

    Wishing you and your family a Merry Christmas filled with joy and warmth!

    Miyeon.S - MSFT |Microsoft Community Support Specialist

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  1. Anonymous
    2025-01-21T14:18:25+00:00

    This is a terrible response. I also have lost a rubber foot within less than a week of owning a SL7. Your opinion that it does not affect my usage of a brand new $1,500 computer is ridiculous. Everytime I see the missing foot, I regret my purchase.

    Further, the black feet for the SL7 are sold out everywhere. It seems to be a widespread issue and there is no current option to purchase a replacement.

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  2. Anonymous
    2025-05-27T14:49:52+00:00

    Hi,

    I just checked iFixit and they do have them in stock, but not in all colors.

    Hope this helps,

    Greg

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  3. Anonymous
    2025-03-03T21:41:11+00:00

    Absolutely disappointment on Microsoft here, have had my SL7 for months now with one rubber foot missing. And they are still out of stock!!! I don't think they will get any in stock ever! Horrible experience.

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  4. Anonymous
    2025-05-27T04:01:36+00:00

    I could NOT agree more - I have had my SL7 for a few short months and lost the rubber feet which is, while small, highly frustrating. Looks tacky and cheap. I paid premium (or so I thought) for a NEW Microsoft computer. and was expected so much more. SOLD OUT everywhere too so am bound to look cheap and tacky for a while. SO ANGRY

    I wonder what our options are???

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