How to connect keyboard with no pairing button

Hi. I have the same issue. The keyboard suddenly went off. LED lights stopped working. On the UEFI screen up and down keys do not work. When I launch Microsoft diagnostics app it says third party keyboards aren’t accepted - even though this is a Microsoft original keyboard. Please advise what to do. The tablet and keyboard were purchased together august 2022

The Surface Pro signature keyboard doesn't have a pairing button. It doesn't require to be paired in order to connect to your Surface. It connects to your Surface pro with magnets. Bring the bottom edge of your Surface Pro close to the top edge of the keyboard until the magnets click into place. See Use Surface Pro Signature Keyboard - Microsoft Support.

Press the Capsand Fn keys on your Surface Type Cover several times to check whether the LED lights turn on.

If the LED lights turn on, your problem may be with Windows and not the device itself. The next step is to reset your Surface. Here's how:

1. Go to Start, enter reset in the taskbar, then select Reset this PC.
2. Select Reset this PC > Keep my files > Cloud download and follow the rest of the prompts shown on screen. For more detailed steps and a video, see Restore or reset Surface for Windows.

If the LED lights don't turn on, there might be a hardware issue. To verify in UEFI, do the following:

1. Turn off your Surface and wait 10 seconds.
2. Press and hold the Volume Up button—and at the same time, press and release the Power button.
3. You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears.
4. Press the up and down arrow keys to change what is selected on the left side menu to check if the keys work or not.

Let me know if keys are working or not in UEFI.

The troubleshooting can be found at Troubleshoot Surface Type Cover or Keyboard - Microsoft Support.

I had a similar issue and the LED keys ain't working. I followed the steps and no change. What do I do?

Hi Sierra Tuttle,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread going forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding. 

Respectfully,

Lavenia

The Surface Pro signature keyboard doesn't have a pairing button. It doesn't require to be paired in order to connect to your Surface. It connects to your Surface pro with magnets. Bring the bottom edge of your Surface Pro close to the top edge of the keyboard until the magnets click into place. See Use Surface Pro Signature Keyboard - Microsoft Support.

Press the Capsand Fn keys on your Surface Type Cover several times to check whether the LED lights turn on.

If the LED lights turn on, your problem may be with Windows and not the device itself. The next step is to reset your Surface. Here's how:

1. Go to Start, enter reset in the taskbar, then select Reset this PC.
2. Select Reset this PC > Keep my files > Cloud download and follow the rest of the prompts shown on screen. For more detailed steps and a video, see Restore or reset Surface for Windows.

If the LED lights don't turn on, there might be a hardware issue. To verify in UEFI, do the following:

1. Turn off your Surface and wait 10 seconds.
2. Press and hold the Volume Up button—and at the same time, press and release the Power button.
3. You'll see the logo screen on your screen. Continue to hold the Volume Up button. Release the button when the UEFI screen appears.
4. Press the up and down arrow keys to change what is selected on the left side menu to check if the keys work or not.

Let me know if keys are working or not in UEFI.

The troubleshooting can be found at Troubleshoot Surface Type Cover or Keyboard - Microsoft Support.

its the surface pro signature keyboard. I already did the restart option and nothing happened. I fixed the lighting problem on my own and now just need help connecting it.