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Address for Warranty repair in Singapore

Anonymous
2020-03-15T05:34:12+00:00

I opened a service ticket to get warranty repair, however there is no information on where to send the device to repair it, and i didnt get an email from support with any more details on how to progress the warranty repair.  

Thanks.

Surface | Surface Laptop | Install and update

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  1. Anonymous
    2020-03-15T20:37:46+00:00

    Hi CarlWard3, 

    Thank you for reaching out Microsoft Community. We apologize for the inconvenience this has caused you.

    It would be best to contact ourMicrosoft Surface Support again to have it clarified because as far as I know, when a repair order is in placed, you should be receiving a return label and that's what you need to use to send your device back to us and it indicates the address as to where this unit will be sent.

    If this addresses your concern, feel free to mark this post as an answer. Otherwise, don't hesitate to respond to this thread if you still need assistance. I am always here to help.

    Kind Regards,

    Crest_Z

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