Share via

Can i replace the battery in my surface book 3

Anonymous
2023-09-12T02:36:23+00:00

My laptop is barely holding charge, in 2 hours of use it went from 100% to 12%. Is there anyway to replace the battery the laptop is 3 years old.

Surface | Surface Book | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-09-12T03:05:11+00:00

    Hi Lara!

    Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

    With your query on replacing the battery, yes, the battery in the Surface Book 3 can be replaced. However, it is recommended that you take your device to an authorized Microsoft service center to have the battery replaced. Attempting to replace the battery yourself may cause damage to your device and void your warranty. You can also contact our live Microsoft support team for more information on replacement process. Below are the steps on how to contact them:

    1. Go to Contact Us- Contact Us - Microsoft Support.
    2. Choose how you would like to get support for your Surface device.
    3. Type in the problem you need help with.
    4. Look at any available solutions offered and select Contact Support.

    If the above steps did not work, you can also check on Barb's step by step instructions on how to contact support How to get Phone and Chat Support (for Surface Home/Consumer - Microsoft Community.

    Thanks again for choosing Microsoft. Hope this helps!

    Regards,

    RodelioP.

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-02-05T15:30:05+00:00

    How much does a replacement battery for the Microsoft Surface Book 3 cost? Can I order one and have it shipped to me?

    1 person found this answer helpful.
    0 comments