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Auto brightness still occurring after turning setting off.

Anonymous
2021-11-19T01:19:14+00:00

I have gone into the settings and turned off the auto brightness changing feature, however it still continues to change without any inputs.

It seems to happen mainly when going from a window with majority white/light background to one with a black/dark background. However it doesn't to do it all the time, though more than often it will do it. Sometimes there is a delay before the brightness starts to change and other times it doesn't even need me to change windows for the brightness to start changing.

If someone has a solution that would be greatly appreciated.

Surface | Surface Book | Display and screen

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  1. Anonymous
    2021-11-19T13:51:43+00:00

    Hi Kaleb M-S,

    Thank you for reaching Microsoft Community. I'm sorry to hear about the issue that you are having with the brightness of your Surface Book 3.

    Please note that your Surface adjusts the screen brightness and contrast based on the content displayed. For example, if you open something that's mostly black, then you switch to something that's mostly white, the brightness and contrast may adapt. This is normal. This Content adaptive brightness and contrast feature provides optimal brightness and contrast levels, while saving power and providing longer battery life. You can adjust this option if you want it to behave differently—but if you do, your device won't run as long on battery power. Please see this page for more details and for the steps on how to temporarily disable this feature: Adaptive brightness and contrast on Surface devices (microsoft.com).

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