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Microsoft Wireless keyboard 3000 v2.0 to SurfacePro

Anonymous
2021-07-23T11:07:15+00:00

Dear All

Would like to know if the subject above could be compatible? if yes, could both be connected via Bluetooth? I have the keyboard CD software but pointless to a SurfacePro.

Thank you and hope to hear any advice.

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2021-07-23T22:15:06+00:00

    Hi stefMS365,

    Thanks for reaching out to Microsoft Community and posting your inquiry.   

    This may connect through a Bluetooth Connection however, may not work as expected. The package of Microsoft Wireless keyboard 3000 v2 with wireless mouse are mostly compatible with desktop PCs. The wireless keyboard and mouse works with a USB transceiver with the help of drivers that needs to be installed and without the drivers the devices may not work as expected.

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  2. Anonymous
    2021-07-25T19:42:14+00:00

    Thank you for the details, stefMS365. If this answers your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

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  3. Anonymous
    2021-07-25T14:30:48+00:00

    Well noted with thanks. Is there still support for Microsoft Wireless keyboard 3000 v2?

    Before posting on the community, I did tried and asked on the Global Support Contact link as well as the get help app on windows the same but results were other options except a support team/person to chat to.

    Assuming there no continue support for it hence the other options (past articles and ask community).

    Anyway appreciated and thank you for your help.

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  4. Anonymous
    2021-07-24T16:04:55+00:00

    The keyboard and mouse only works with the USB transceiver. The USB will provide connection wirelessly to a PC/desktop. We suggest to visit our contact us page; https://support.microsoft.com/en-us/contactus/ to contact Microsoft Surface Support and check your options. If you're located outside the United States, you can check our Global Support Contact page; https://support.microsoft.com/help/4051701/.

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  5. Anonymous
    2021-07-24T13:37:05+00:00

    Hello John Neil_J

    Thank you for your reply and noted. Could Microsoft Wireless keyboard 3000 v2 still work if without the USB transceiver and it’s mouse to a Laptop (Not SurfacePro) or Desktop PC? As I only have just it’s keyboard and CD software.

    Looking forward to hearing from you and/or others.

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