Surface laptop 5 charger help

Hi Lordnhell,

Thank you for reaching Microsoft Community. Congratulations on your new Surface Laptop 5!

We appreciate for sharing your concern to us. You can safely charge your laptop using a USB-C charger that supports Power Delivery (PD) 3.0 or higher. The recommended wattage for the charger is 65W or higher. Using a charger with a lower wattage may result in slower charging times. However, it is important to note that not all USB-C chargers are created equal, and some may not be compatible with your Surface Laptop 5. To ensure compatibility, we recommend using a Microsoft-approved charger or a charger from a reputable third-party manufacturer that is specifically designed for use with Surface devices.

For more details, check the following articles below that you might find helpful.

• Surface power supplies and charging requirements - Microsoft Support.
• USB-C and Fast Charging for Surface - Microsoft Support

To help other customers searching for help on related issues, feel free to mark the response you found most helpful by clicking***“Yes”***on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

Kind regards,

Lavenia

Hi Lordnhell,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for understanding. 

Kind regards,

Lavenia