Yes I do have critical data, but I have the Gen 1, and it didnt come with the usb-c, it has the mini display port.... So I have to wait till I can get a new one. Unless there is something else Im not thinking of?
How to turn Surface Pro 4 on - I see a black screen
This morning the screen froze and I did a reset as per Microsoft's instructions. Now it won't turn on - I see a black screen. When I press the power and the volume up buttons at the same time the keyboard lights up but the screen stays black.
Surface | Surface Pro | Display and screen
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Anonymous
2023-12-26T01:24:59+00:00 -
Anonymous
2024-03-18T23:33:07+00:00 None of these worked. Please help
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