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surface pro - obsolete

Anonymous
2022-04-18T22:23:48+00:00

Hi,

I purchased a Surface Pro for several hundred $ just a couple of years ago.

How is it fair that Microsoft can make the new Windows 11 not compatible with my device hardware?

It has Intel i5, 8 GB RAM, and comes with Windows 10 Pro when purchased.

Hard to understand how a firm started by Bill Gates could be making its devices obsolete this fast.

Thanks for reading.!

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2022-04-19T15:02:19+00:00

    Exactly my point.! A product released 5 years ago is now considered obsolete.

    If the product was sold for even 2 years that makes buyers like us have an obsolete product in 3 years, which doesn’t make me feel good as a consumer.

    But thank you for your quick response.! Really appreciate it.

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  2. Anonymous
    2022-04-19T14:47:05+00:00

    Hi Barb, thanks for your quick reply.

    I chose the wrong version on my post.

    My surface pro is 5th gen.

    It was purchased from Microsoft in 2019.

    But it still is obsolete

    2 people found this answer helpful.
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  3. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2022-04-19T15:32:26+00:00

    Lots of customers have the same opinion. Microsoft states that Windows 10 will be supported until October 2025. You might find Can I install Windows 11 on my PC even if Microsoft says it's 'incompatible'? [Ask ZDNet] | ZDNet interesting (but anything you do is at your own risk and there is no support here for this).

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  4. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2022-04-19T14:52:30+00:00

    SP 5th generation was released in 2017.. So it is 5 years old. Microsoft decided that 8th generation Intel chips and above would support Windows 11. So the SP5, which has a 7th generation chip, along with many others from other vendors is not qualified.

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  5. Barb Bowman 80,700 Reputation points MVP Volunteer Moderator
    2022-04-19T09:50:05+00:00

    Surface Pro 3 went on sale on 2014 - 8 years ago. 8 Years is a long time in computer life. If you only bought it a few years ago, it was already discontinued.

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