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forticlient 7.4 setup wizard ended prematurely because of an error with surface 7 labtop

Anonymous
2025-02-26T18:31:55+00:00

I got the error "forticlient 7.4 setup wizard ended prematurely because of an error " when try to install forticlient AT surface 7 labtop .

Surface | Surface Laptop | Network

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  1. Anonymous
    2025-02-27T03:02:41+00:00

    Hello, remoman.

    Welcome to Microsoft Community!

    I noticed that you are trying to install Forticlient at the Surface Laptop 7.

    Since the Surface Laptop 7 is equipped with a Qualcomm Snapdragon CPU, this hardware feature dictates that the current system architecture is ARM. I think that application's compatibility with the ARM architecture is the key to this situation.

    Windows Arm-based PCs FAQ - Microsoft Support

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    Forticlient will not work on your current device if it does not have a version of the application for ARM64 systems. You can contact Forticlient support to find out if they have a version of the application or plan to release one for ARM.

    The above is real information that I can share with you at this time.

    Thank you for your understanding and support of the Microsoft community.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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