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What would make Microsoft Rewards Support think I used a bot for browsing and restrict me?

Anonymous
2023-09-19T19:54:59+00:00

My Microsoft Rewards were restricted because it "appears my searches were made using a bot". I have never used a bot to search, and don't even know how. This is the first time this has happened in the several years I've been doing Rewards. Is it because of the new AI Bing search engine?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Van S 23,580 Reputation points Independent Advisor
    2023-09-19T20:35:09+00:00

    Hi, I am Van. I'll be glad to assist you today.

    There are a couple of possible reasons why our rewards account is being blocked or suspended.

    1. Your account has been detected as violating the Rewards terms of service. a. Using a third-party application like a VPN to access different reward markets b. Using multiple accounts when using the program on the same device c. Using tools or searching any random words or letters to earn points faster
    2. There is a glitch with the rewards program, resulting in your account being misidentified as violating the terms of service.

    If your account does not violate the terms of service, it is likely that there is an issue with the program. I recommend submitting a report using the link below so that the rewards team will be aware of and address the issue.

    https://rewards.bing.com/support

    Please let me know if you need any further assistance. I will be glad to help.

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