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Hello. My reward streak is reset every day to 0 or 1. I participate daily. Why is my streak being reset to 0 or 1 when I am here DAILY!

Anonymous
2023-05-18T16:31:15+00:00

My streak is reset daily to 1 or 0. I never miss a day at Bing and complete the rewards daily. This has been going on since bing asked us about using Bing AI. It's frustrating because I am losing a lot of bonus points. Please help.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-18T07:34:49+00:00

    It probably has nothing to do with his account, since you read this everywhere on the internet when you Google for this. It’s about the daily streak in the Bing AI app where there is a number of points (5 to 15) on golden coins pictures which you can get every day. On the 7th day you get a surprise reward it says, but you never get there. At a maximum of 4 days it goed back to 1 for me. This really is a general issue and not account specific and really annoying, so it would be great if you can help us with this and speak to Microsoft.

    30+ people found this answer helpful.
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  2. Emmanuel Santana 38,850 Reputation points Independent Advisor
    2023-05-18T17:05:57+00:00

    Hello, thank you for reaching out to the Microsoft Community. I am here to help and provide assistance with any questions or concerns you may have.

    Please keep in mind that this is a forum where members of the community offer support to one another. We are not associated with Microsoft and do not have the ability to access any user accounts. As a result, we cannot perform or confirm any actions related to user accounts on this platform.

    You can directly report this issue to Bing Rewards through their support form, which is currently the only way to contact them: https://rewards.bing.com/support

    I personally use Bing rewards and the Bing AI, and I haven't experienced any loss of my streak. It's possible that there might be an issue with your account, or the tasks you are doing may not be counting towards the streak. Therefore, contacting Bing Rewards is recommended.

    Another option is to clear cookies in your browser. If you're not using the Bing browser, I suggest using it, as it will automatically add your Bing searches to your streak.

    I hope these suggestions help! Feel free to ask any other questions or let me know if there's anything else I can do to assist you.

    2 people found this answer helpful.
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