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How to fix "Oops! Looks like you are on the go!"

Anonymous
2023-10-26T18:12:40+00:00

I was deployed for 9 moths in the middle east, I regularly used my laptop and when I got back to the US in 2023 October. It wont let me redeem anything, is there a way to fix this and make my point redeemable? Most of my points were generated in the US before deployment.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Anonymous
    2024-01-26T22:37:33+00:00

    Sorry for that,

    I recommend filling a support request here: https://support.microsoft.com/en-us/supportrequ...

    This is just unreal how horrible support is with this issue..

    I've searched and not one issue or report of this getting FIXED - it stays broken and no one in support will help you.

    This only gets resolved with Luck -

    I go nowhere and used the same PC for 7yrs with this Oops! Looks like you are on the go message ! It is a server error on their end that won't be fixed cause they don't care.

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  2. Anonymous
    2023-10-27T20:59:58+00:00

    I've tried these solutions but they seem to not work.

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  3. Anonymous
    2023-10-28T14:44:06+00:00

    Sorry for that,

    I recommend filling a support request here: https://support.microsoft.com/en-us/supportrequ...

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  4. Anonymous
    2023-10-26T18:45:25+00:00

    Hi Anthony,

    I'm Ahmed and I am here & happy to help.

    I apologize for the issue you are experiencing. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem.

    Please check the following troubleshooting steps:

    1. Clearing the cache and cookies of your browser. If you are using the Microsoft Edge browser, go to Settings > Privacy > Clear browsing data and select Ctrl+Shift+Del.
    2. Changing browsers.
    3. Disabling extensions / going incognito or in-private browsing.

    Source: https://answers.microsoft.com/en-us/bing/forum/...

    *According to this source as you also see it seems to be a general issue which has affected many users: https://answers.microsoft.com/en-us/bing/forum/...

    I hope this helps! Let me know if you have any further questions or concerns.

    Best regards,

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