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Microsoft Cashback is a scam

Anonymous
2024-02-27T01:17:29+00:00

I purchased a order from samsung.com via Microsoft Cashback and it immediately said my cashback is success. However, several days later, the cashback case even disappeared from the pending cashback category. Raised multiple tickets and send sent all the documents regarding the order but no response to any of my tickets.. The support team is horrible to work with asking same questions over and over without any resolution.. it's been over 40 days and no resolution. Will never use this portal again.. Very disappointed..

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-18T13:46:24+00:00

    Completely agree. I made 2 purchases from one of the vendors that they claimed to have cash back from (about 3 months apart), and nothing. These were significant purchases too. Both together were over $1K. I was supposed to get 6% cashback so I'm out over $60. Multiple support tickets via their "didn't receive your cash back" link were all disastrous. One replied about transactions from someone else for two vendors that I hadn't even purchased from, and once I replied to say they I thought they had the wrong person, I got boilerplate replies that asked for supporting documentation. I must have sent supporting documentation 5-6 times, and it's either no reply, or I get a reply saying that it was rejected for a reason. They supply a link to a page describing the reasons, and NONE of those reasons apply to my situations.

    The biggest clue that Microsoft cashback is a scam is the fact that there isn't a click through history like the other cashback sites have. There is no record of you clicking their link, on a particular date and time, that you used for your purchases as proof that you did in fact make a purchase via their portal, and if you don't get the cask back from a purchase, then you are OUT OF LUCK. You can submit support tickets to infinity and it will all just fall on deaf ears.

    Microsoft cashback IS A SCAM, and either Microsoft is pocketing the money from our affiliate click throughs, or whoever the third party that they hired to run cashback, is pocketing our affiliate money. Someone should organize a class action lawsuit against them. DO NOT USE!!!

    20+ people found this answer helpful.
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  2. Anonymous
    2024-03-03T02:45:26+00:00

    Thank you. I totally get it.

    I am just posting this to the sake of other users, not to fall for this 'fake cashback' portal. My cashback was previously appearing on the pending cashback and its suddenly disappeared. I have opened multiple tickets with their rewards support team so far and so far no reply and everytime they were been asking same 'templete' question reg order details and invoice etc. I have provided all the necessary details but its been pver 1.5 months but nothing so far.

    Please stay away from this rewards site.

    10+ people found this answer helpful.
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  3. Anonymous
    2024-04-07T19:11:11+00:00

    I had to fight for about ~6 months over >$200 owed to me from a single purchase I made. I can't believe these games and all I can say I'm waiting for the local governments to go after them for fraud as well as class action law suits to happen. It's impossible to even see when you clicked through and if you should expect to see any earnings. Then the games of repeating how you earned it, sending proofs, arguments from MS over how much % should have been earned if you would even qualify from clicking through to begin with ... a sick joke that took 4-5 help tickets to resolve in my case. MS should shut down the program if they can't run it ethically and LEGALLY!

    10+ people found this answer helpful.
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  4. Anonymous
    2024-02-27T03:08:37+00:00

    Thank you for the response.

    Unfortunately, raising the service request is a joke as i already had raised 3 different ticket w.r.t this issue but no luck

    10+ people found this answer helpful.
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  5. Anonymous
    2024-06-16T07:06:03+00:00

    I've been fighting MS Rewards Support for 4.5 months on my last purchase, and there's still absolutely no progress at all. Just now they asked yet again for the same screenshot that I've sent many times before. MS Cashback truly is run like a scam and deserves to be shuttered. I'll soon be filing a complaint with the FTC, as it's clear that MS Support is just going to keep running me in endless circles.

    10+ people found this answer helpful.
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