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I have been a rewards member since 2018. Why am I being punished for my loyalty with the rollout of the rewards "cool down" after 15 minutes? I am a busy, full-time mental health professional, and I earn my points at a certain time of day (the time of day when I am not helping people). I don't have time to search all throughout the day and I shouldn't be punished for that.
Please remove the rewards cool down!
* Changed to a discussion
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Ive been locked out of gettin more than 15-25 points from searching for over a month now. Then this comes. I was a high earner and guess i was locked out early
Totally agree it’s definitely still in cool down. Only allow to search 4 and that’s it! Wait 15 min and search more. Till reach daily goal
The customer service is so insulting and there is no resolution and it's actually worse. They say you can do 3 searches every 15 minutes. Good luck you'll only get credit for 1. Who has the kind of time to search 1x every 15 minutes in hopes of reaching the maximum allowed for the day??? I don't have that kind of time and that's what's probably making really smart people create fraudulent bots/apps to mine for points. Because what they have in place is defective....it stinks plain and simple.
Hi, I am Van. I'll be glad to assist you today.
I apologize; unfortunately, here in the community forum, all members are fellow users like you, and we are not part of the rewards program.
I suggest submitting a report using the "Provide feedback" option at the bottom of your reward dashboard page. With this, the Rewards dev team will be aware of your concern and hopefully add your suggestion to their future updates.
Please let me know if you need any further assistance. I will be glad to assist.
Surely you have some way to communicate with MS; please pass this on. I am quickly becoming ADHD as a result of the cool down.
I won't either suggest anybody to use Microsoft ,even why ?Just for Copilot?? Hell no .We were happy using Microsoft just because it rewards us and didnt even had such big trouble for the inefficient/unsatisfying website recommendation.But no new user is likely to switch to Microsoft from Google just to get few hundreds point
Monthly !!
Microsoft is Coding for it Own loss !!
++
Are every of u facing same trouble for now too ?