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[Xamarin Profiler] Runtime installed on device is too old

Urbanminded 11 Reputation points
2020-12-10T18:27:07.823+00:00

We have a Xamarin app and Visual Studio for Mac Enterprise Edition.

Visual Studio for Mac version: 8.8.3 (build 16)
Xamarin Profiler version: 1.6.13-11

We're trying to profile our app but facing an issue. Here's our workflow:

  1. Select [Run] from the menu.
  2. Start Profiling.
  3. Profiler starts, we select the Allocations instrument.
  4. Set our configs.
  5. Hit the following error [An error has occurred, Runtime installed on device is too old. Deploy your app again with a newer version of Xamarin Studio]

46990-screen-shot-2020-12-10-at-101943-pm.png

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  1. Josue Diaz 11 Reputation points
    2021-01-14T16:22:54.35+00:00

    I'm having the same issue when I use Motorola (Android 9) and Xiaomi (Android 10) devices, or an Android Emulator (Android 11), I'm attaching the logs created by the profiler.

    56664-profiler2021-01-14-09-59-13.log
    56771-profiler2021-01-14-10-09-51.log

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  2. Big Marty 16 Reputation points
    2021-07-13T16:05:53.273+00:00

    Xamarin Profiler not working for our team either. So angry with Microsoft. About to switch to React. Error occured on run com.companyname Runtime installed on device pixel_2_pie_9_0_-_api_28 is too old. Deploy your app again with a newer version of Xamarin Studio

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  3. Pablo 11 Reputation points
    2021-09-17T11:10:43.263+00:00

    I'm tired that the latest versions never work correctly, we have new versions more frequently but unstable. I remember when we upgraded from 2005 to 2008 then 2010 then 2012 and it worked, now one can be stuck for months with a no working version of a tool.

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  4. Dylan Zhu-MSFT 6,436 Reputation points
    2020-12-11T07:25:46.493+00:00

    Hi Urbanminded,

    The oppo device is not supported in Microsoft Q&A forum. Maybe you could contact related oppo support about it.

    Best Regards, Dylan

    If the answer is helpful, please click "Accept Answer" and upvote it.
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