This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I can no longer redeem my Bing points for rewards, when I try the verification process always says:
Failed!
Turnstile error code 600010
Raylid code
For assistance visit Cloudflare's help center
I have been trying to resolve my issue for over 2 months with no help from Cloudflare nor Microsoft customer service. Who do I contact for help??
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your experience but I did try that with no result. What just aggravates me to no end is the lack of customer service, no help, nowhere, and that's after asking for help for over 3 months. Got to say I am not going to recommend Microsoft to anyone anymore.
When I try to redeem my 100 Robux prize I get an error in the part of verifying if you are a human, please fix that problem
Hi Jiyas,
I appreciate your response and wish you the best.
My aggravation is that I have contacted both Bing customer support and Cloudflare's help center multiple times over the last 2 months and have yet to find anyone that will help. I
get the same textbook response every time ~ it seems customer service is a thing of the past.
Do you use custom DNS (Google), or Adguard etc. ? use Provider DNS and it will work (disable DNS protection).
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 28.999999999999996%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Hi michellesimolari,
Thanks for reaching out! My name is Jiyas. I'll be glad to help you today.
I understand that you are having issues with your rewards account. Unfortunately, here in the community forum, all members are also users like you. And we do not have access to validate your account.
I recommend reaching out to the reward support team by using the link below so that they will be to look at your account and investigate the issue.
https://rewards.bing.com/support
Thank You.