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So I dont get the 10 points from the "quest" to search my favourite film.

Anonymous
2024-09-17T14:32:01+00:00

Would be nice if someone could help me out.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Darhyl Amizola 43,525 Reputation points Independent Advisor
    2024-09-17T15:17:59+00:00

    Hey there!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this with your Microsoft Rewards.

    Based on your description, kindly try to perform the following workarounds as these steps may resolve the issue:

    1. Clearing the cache and cookies of your browser.

    To clear your browser cache and cookies in Microsoft Edge, go to Settings > Privacy > Clear browsing data and select Ctrl+Shift+Del. You can also type "edge://settings/clearbrowserdata" in your address bar to access this function.

    1. Disabling extensions / going incognito or in-private browsing.

    In Microsoft Edge, select Extensions located to the right of your browser address bar, then select Manage Extensions.

    Select the toggle next to the extension you want to turn off.

    1. Changing browsers. (Google Chrome, Microsoft Edge, Safari etc.)
    2. Disconnect from VPN or Proxy server.

    Open Settings and click/tap on the Network & Internet icon.

    Click/tap on VPN on the left side, click/tap on the connected VPN (ex: "MPN") on the right side you want to disconnect, and click/tap on the Disconnect button. (see screenshot below)

    When finished, you can close Settings.

    1. Use different devices to complete the task/quest. (Mobile phones or Desktop/laptop)

    If the issue persists, you may reach out directly to Microsoft Rewards Support for further assistance as they have the tools and resources to investigate this case:

    https://rewards.bing.com/support

    Thank you for your kindness and understanding! Please let me know if you need anything else.

    Best regards,

    Darhyl

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