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Why are the Roblox Gift Cards not working when I redeem them?

Anonymous
2023-02-24T02:17:33+00:00

When I buy a 100 robux gift card and I try to redeem it, it doesn't work at all. I keep try to redeem it but it still doesn't work, how do I fix this issue?

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Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-18T20:21:11+00:00

    Hello Lenka,

    hope this reply finds you well. I am writing to seek assistance regarding an issue I encountered while attempting to redeem a gift card on my Roblox account.

    The difficulty I am facing arises from the fact that the gift card I received has a different currency than the one associated with my Roblox account. When attempting to redeem the gift card, I noticed that the options available for currency selection were limited, which left me unsure of how to proceed.

    Previously, it was possible to change the location or country associated with an account to accommodate different currencies for redemption. However, it appears that this option is no longer available after a recent update to the Roblox platform.

    I kindly request your guidance on how I can effectively redeem my gift card, given this situation. It would be greatly appreciated if you could provide alternative solutions or workarounds that would allow me to utilize the value of the gift card within my existing Roblox account.

    I apologize for any inconvenience caused, and I sincerely hope that we can find a resolution to this matter. Thank you for your attention to this issue, and I look forward to your prompt response.

    Greetings,

    Kayla Truter (Xxiana)

    10+ people found this answer helpful.
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  2. Anonymous
    2023-05-31T16:09:10+00:00

    How come I can't redeem my 10.50 Roblox gift card

    6 people found this answer helpful.
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  3. Anonymous
    2023-12-25T20:31:55+00:00

    When I buy a 100 robux gift card and I try to redeem it, it doesn't work at all. I keep try to redeem it but it still doesn't work, how do I fix this issue?

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    I bought a gift card December 25 at 10:06 and it was 40 I can’t redeem it can you help me my account was I23dns

    5 people found this answer helpful.
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  4. Anonymous
    2023-03-01T00:54:55+00:00

    Hello Tergel Sukhbaatar,

    I haven't received the message from you yet. If there is anything more I can do for you or anything is unclear, please do not hesitate to let me know. 

    Best Regards,

    Lenka | Microsoft Community Support Specialist

    4 people found this answer helpful.
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  5. Anonymous
    2023-02-25T03:55:14+00:00

    Hello Tergel Sukhbaatar,

    Welcome to Microsoft Community.

    I understand that you are having problems redeeming your Roblox gift card.

    Is there any error message about not being able to redeem a Rpblox gift card? If so, please send me a screenshot of it.

    Can you try clearing your browser cache or cookies before trying again to see if it works?

    If your current region and number of points meet the requirements to support redemption of Roblox gift cards and you are still unable to redeem after many attempts. I suggest you Contact Microsoft Rewards support.

    In the meantime, you can also give feedback on this issue at the Bing website.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    Lenka-MSFT| Microsoft Community Support Specialist

    4 people found this answer helpful.
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