A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Hi there, Elliot! This is Marc. Thank you for reaching out to the community.
Thanks for providing those details. Based on what you've described, here are a few approaches we can try.
If you're accessing Microsoft Rewards via a browser, clearing your cache and cookies can often resolve issues with the rewards system. Also, If you're using a browser other than Microsoft Edge, sometimes the Microsoft Rewards system works best with Edge due to how it's integrated with the Microsoft ecosystem. Try switching to Edge and see if you can collect your points there.
If you're having trouble on a specific device or platform (like a mobile app or desktop), try switching to another device or accessing Microsoft Rewards through a different app.
Sometimes, logging out of your Microsoft account and then logging back in can resolve issues with syncing or rewards not being credited.
Note: Disable ad blockers or privacy extensions temporarily to see if they are causing issues.
Let me know how it goes, If you need any more help, feel free to ask.
Best regards,