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I cant redeem my rewards in the philippines

Anonymous
2024-10-01T04:29:54+00:00

When i try to redeem my Microsoft rewards, it tells me that i need a phone number, but when i try to put my phone number, it tells me that Microsoft does not support the philippine’s country code. I have been trying for 2 days now but still, i cannot redeem it. Please help.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-10-01T05:15:09+00:00

    Hey Lance!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this upon adding your phone number to your account.

    Just a gentle reminder that we are only Microsoft users like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    Based on your description, you've got nothing to worry as Philippines is included in the Rewards Supported regions list:

    https://support.microsoft.com/en-us/account-bil...

    For us to isolate the case, kindly try to perform these steps:

    1. Clearing the cache and cookies of your browser.

    To clear your browser cache and cookies in Microsoft Edge, go to Settings > Privacy > Clear browsing data and select Ctrl+Shift+Del. You can also type "edge://settings/clearbrowserdata" in your address bar to access this function.

    1. Disabling extensions / going incognito or in-private browsing.

    In Microsoft Edge, select Extensions located to the right of your browser address bar, then select Manage Extensions.

    Select the toggle next to the extension you want to turn off.

    1. Changing browsers. (Google Chrome, Microsoft Edge, Safari etc.)
    2. Disconnect from VPN or Proxy server.

    Open Settings and click/tap on the Network & Internet icon.

    Click/tap on VPN on the left side, click/tap on the connected VPN (ex: "MPN") on the right side you want to disconnect, and click/tap on the Disconnect button.

    When finished, you can close Settings.

    Then try adding your phone number again to your account.

    If the issue persists, I highly recommend you submit a ticket request to the Microsoft Rewards Team for further assistance as they have the tools and resources to properly investigate this case. You may contact them using the link below:

    https://rewards.bing.com/support

    Thank you for your kindness and understanding! Please let me know if you require further assistance.

    Best regards,

    Darhyl

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