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Why can't I gain search points for Microsoft Rewards anymore?

Anonymous
2023-12-14T14:12:19+00:00

Hello, I had a 30+ day streak where I did all of my searches in the Bing app and on my Xbox and it worked just fine even with the 5-6 second cooldown up until 3 days ago. Suddenly I wasn't able to get points for any searches at all no matter how much I tried so I lost my streak. Similarly, yesterday I could only gain 15-20 points every 15 minutes, but it was very inconsistent so I ended up not being able to finish getting my points leaving me several hundred behind. Today I can't get any search points at all again. Did I do something wrong? It feels like I've been banned or something.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-22T10:17:53+00:00

    The points were the only reason I ever used bing. It's interface is atrocious - and now they're trying to force their "AI" search results and chatbot onto every search page. It's a mess.

    The points haven't worked for my search results in weeks - so I've stopped using Bing altogether.

    If they fix their points system, then I'll start using it again -but lately Bing has been a complete train wreck anyway- so I don't miss it.

    40+ people found this answer helpful.
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  2. Anonymous
    2023-12-14T15:03:33+00:00

    Thank you for the response. I was aware of all of those changes, but this seems to be something different. I can't seem to earn points at all regardless of how long I wait. I tried waiting 2 hours today and still can't earn any search points on my phone or Xbox. I'm not sure why. I was enjoying the ability to gain points this way, but if I can't gain points then I don't really have a reason to continue using Bing. Any help is appreciated.

    30+ people found this answer helpful.
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  3. Anonymous
    2023-12-25T10:03:56+00:00

    Same here, I can’t get past 15 or 20 points per day. I’m not understanding what changed.

    20+ people found this answer helpful.
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  4. Anonymous
    2023-12-20T23:28:32+00:00

    It's so bad at moment it's been horrendous for last 2 weeks most of the time it won't count what used to take 4-5 minites a day now takes pretty much all Day i sometimes can't get it past like 9 points having to restart Xbox ect. Oh well ps5 on horizon what they're doing is beyond belief

    20+ people found this answer helpful.
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  5. Anonymous
    2023-12-28T17:25:39+00:00

    The search points are not working on the android Bing app too; this stopped working yesterday. I have never been able to get the "read the News" points on the Bing app either, you click on an article, and the app crashes.

    Like seriously MS, what is going on, the whole points thing has been a disaster over the past few months. I am a microsoft developer (use MS tools, not work for MS) I have am an MCP, MCSD, and my own company is a Microsoft partner, Microsoft products and services are becoming a joke.

    10+ people found this answer helpful.
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