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Bing Image Creator Save Issue

Anonymous
2023-07-07T08:18:32+00:00

Hi. I've been using the Bing Image Creator to get some good AI images generated. I like that it gives you the opportunity to save the images to my Collections on Microsoft.

I'm writing this alert because I've noticed that, whenever I go into Collections and My Saves respectively, half of the saved images and/or folders do not appear on the page. The folders still appear when I click on the Save button in Bing Image Creator. If I click on the link from that button to a folder not visible in the My Saves page, it redirects to the main directory (All Saves) that shows the last 2000 items. Specifically, the last 2000 items from folders that are visible only on My Saves. At the same time, the number of images in one of my folders on Collections decreases as I add more items into that folder. I'm almost certain that the saves and Collections disappear over time.

Another issue I've noticed happens when I click the Save button. Occasionally, it will show a new blank Saved Images folder. I don't know if it's conflicting with anything, but I figured it was worth mentioning. Also, for the missing folders in My Saves, I tied making a new Collection with the same name, but it won't create a duplicate folder. The original might still be there somewhere.

I have the latest version of Edge and have tried previous methods mentioned in the community to sync my cloud saves. It doesn't seem to have made much of a difference though. Here are my sync internal results.

Model Type Total Entries Live Entries Message State
Bookmarks 9106 9106 Running
Preferences 53 53 Running
Passwords 870 870 Running
Autofill Profiles 7 7 Running
Autofill 1727 1727 Running
Autofill Custom Data 0 0 Running
Typed URLs 11 11 Running
Extensions 16 16 Running
Sessions 66 66 Running
Extension settings 4 4 Running
History Delete Directives 0 0 Running
Device Info 7 7 Running
User Consents 0 0 Running
Send Tab To Self 0 0 Running
Web Apps 0 0 Running
Collection 1 1 Running
Edge E Drop 0 0 Running
Tabs 0 0 Running

That's pretty much it in a nutshell. If anyone has any solutions, please feel free to let us know. Thank you for your help.

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  1. Sumit D - IA 168.6K Reputation points Independent Advisor
    2023-07-07T15:55:37+00:00

    I see, thanks.

    As the collections are web based, it might be something at Microsoft's end.

    Can you send Feedback using Alt+Shift+I buttons to let them know?

    You will get an email if they are able to triage the issue.

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  2. Anonymous
    2023-07-07T09:39:27+00:00

    Still no change when using Edge Dev. Very strange indeed.

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  3. Sumit D - IA 168.6K Reputation points Independent Advisor
    2023-07-07T08:51:29+00:00

    Hi Kresblain,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Thank you for reporting - it might be a bug.

    If you use Edge Dev - does the issue persists?

    https://aka.ms/edgeinsider

    Please keep us posted.

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