Share via

Why does my roblox gift card say in progress after 12+ hrs?

Anonymous
2023-12-16T09:26:02+00:00

I have claimed many Robux gift cards with Microsoft before in other emails. However yesterday I did all the steps ( codes and confirmed my email etc) but I didn't get it. I've been waiting over 12 hours and contacted the support team with no response. When I've claimed Robux gift cards before I would get them in 10 minutes. How can this be resolved??

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2023-12-16T10:43:38+00:00

    Thank you for letting me know.

    I appreciate you sharing the screenshot, and I see that it's currently in progress. The standard lead time for reward redemption is 24 hours. If you haven't received it by then, please continue to monitor your order history on the redemption page at https://rewards.bing.com/redeem/orderhistory

    Please be patient as the redeemed points are processing. If the issue persists beyond the standard timeframe, feel free to let me know.

    John J.D.

    5 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-12-16T10:30:17+00:00

    Hi John thank you, Yes i lost 3000 points.

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-12-16T10:15:53+00:00

    Hi there, I am John J.D., a fellow Microsoft user like you.

    I understand your frustration. Have you noticed any change in your points balance after redeeming the gift card, does it drop?

    If so you can check order history to get the code from there: https://rewards.bing.com/redeem/orderhistory

    Let me know how it goes.

    John J.D.

    0 comments