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Halo Combat Evolvet (PC) Didn't open.

Anonymous
2014-11-15T08:12:25+00:00

Hello,

I've get my Computer a few days ago, I installed Windows Technical Preview (Update 1) to it, which were working very fine on my old PC,

and now I installed all Drivers, and these things to my PC work fine, I even installed DirectX 9, 9.0A, B and C, but Halo Says always the same:

"We're sorry, but you need to have Installed DirectX9.0b to run this program.."

I've Updated all my drivers, I reach all the Requerements, I've a 2.16GHz Processor, with Intel 4 Series Graphics Card, 3GB of Memory, and lot of free space on my Hard disk, I even have DirectX 11, and all the old ones (10, 9, 9a b and c)

If someone could help me, i'd be thanked a lot!

Best Regards,

Dakii.

Windows Insider program | Apps on Insider preview

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-11-16T06:37:36+00:00

    Hi Dakil,

    Thank you for posting your query in Microsoft forums.

    From the issue description, I understand that you are facing issues with running Halo game on the computer. We will help you to resolve the issue.

    Microsoft DirectX is included as an integral part in Windows operating systems. You can update DirectX by applying the latest service pack or other updates through Windows Update.

    Some applications and games require DirectX 9. However, your computer includes a more recent version of DirectX. If you install and then run an application or game that requires DirectX 9, you might receive an error message such as "The program can't start because d3dx9_35.dll is missing from your computer. Try reinstalling the program to fix this problem."

    How to check which version of DirectX is installed:

    Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.) Type dxdiag in the search box, and then tap on click dxdiag.exe.

    You might be facing this issue due to the incompatibility of the game with Windows 10 TP. So I suggest you to install the game in compatibility mode and check if it helps.

    Now, to install in Compatibilty Mode, follow these steps:

    a. Locate the executable file (.exe file) for the driver installation program.

    b. Right-click the file, and then click Properties.

    c. In the Package Name Properties dialog box, click the Compatibility tab.

    d. Click to select the Run this program in compatibility mode for check box, click Windows 8with which it is compatible with in the Run this program in compatibility mode for list, and then click OK.

    e. Double-click the executable file to start the installation program.

    Hope this helps.

    Please post back if the issue persists and we will be glad to assist you further.

    3 people found this answer helpful.
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  1. Anonymous
    2014-11-21T08:32:05+00:00

    Hi Dakii,

    Since the issue still persists, I suggest you to create a new user account and check if it helps.

    You can refer to the article mentioned below to create a new user account.

    Create a user account

    http://windows.microsoft.com/en-us/windows-8/create-user-account

    You can also try to contact the Halo support for further help.

    https://www.halowaypoint.com/

    Please post back if the issue persists and we will be glad to assist you further.

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  2. Anonymous
    2014-11-18T01:21:59+00:00

    Hi Karthik,

    I already tried to run Halo, with compatibility mode, in Windows 8, 7, Vista (All SPs), and even XP (All SPs), but Halo just keep saying the same..

    before on this same PC, Halo were running fine on Windows 7, but on my old PC, it had Windows 10 (Update 2), and it worked fine, but this one already had the latest updates of all Drives, including the App for accelerating the Graphics (Intel Media Graphics Accelerator Driver for Mobile) and the latest Driver (Intel 4 Series Express Chipset), and it keep saying the same.

    so when I try to install olders DirectX versions its says

    "a newer Version of DirectX its already Installed.. ..aborting Installation"

    getting out of the installation problems.. deeply searching for issues, I found something interesting on DXDIAG Window:

    on the "notes" box, says "the file igddumdx32.dll, igd10umd32.dll is not digitally signed.."

    when on my old PC that box were saying "no problems found", so, this is an interesting fact I founded.

    Hope this could help.

    Best regards,

    Dakii.

    that is due the Intel drivers you are using for video card are not digitally signed with WHQL, probably due are outdated or something related.

    you have to download and use Windows 7 drivers (which are the latest)...

    • Intel® Graphics Media Accelerator Driver (11/16/2012)
    • INF Update Utility - Primarily for Intel® 6, 5, 4, 3, 900 Series Chipsets (4/21/2011)

    from here: https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=2991

    32 or 64 bits depending of the Windows you have installed.

    also update Direct X using this tool: http://www.microsoft.com/en-us/download/details.aspx?id=35

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  3. Anonymous
    2014-11-17T03:41:53+00:00

    Hi Karthik,

    I already tried to run Halo, with compatibility mode, in Windows 8, 7, Vista (All SPs), and even XP (All SPs), but Halo just keep saying the same..

    before on this same PC, Halo were running fine on Windows 7, but on my old PC, it had Windows 10 (Update 2), and it worked fine, but this one already had the latest updates of all Drives, including the App for accelerating the Graphics (Intel Media Graphics Accelerator Driver for Mobile) and the latest Driver (Intel 4 Series Express Chipset), and it keep saying the same.

    so when I try to install olders DirectX versions its says

    "a newer Version of DirectX its already Installed.. ..aborting Installation"

    getting out of the installation problems.. deeply searching for issues, I found something interesting on DXDIAG Window:

    on the "notes" box, says "the file igddumdx32.dll, igd10umd32.dll is not digitally signed.."

    when on my old PC that box were saying "no problems found", so, this is an interesting fact I founded.

    Hope this could help.

    Best regards,

    Dakii.

    0 comments
  4. Anonymous
    2014-11-16T12:20:07+00:00
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