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Windows 11 desktop icons revert to previous position after restart.

Anonymous
2021-07-23T11:47:22+00:00

Windows 11 desktop icons revert to previous position after restart.

If I move an icon to the end of the list when I restart Windows it goes back to its previous position.

Even if auto arrange is off.

*Moved from Windows 11

Windows Insider program | Windows Insider preview | Desktop environment and Start menu

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-24T19:00:35+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Version and Build of Windows 11 installed on the PC? (Type winver in Windows search/Run command)
    • What is the make and model of the PC/motherboard and Processor?
    • Do you have any dedicated graphics card installed?

    Also, help us with the screenshot of the **issue (**before & after Restart) **** for further investigation. (Please follow the steps mentioned in the screenshot posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.

    In this scenario, we would suggest you to perform these methods and check.

    Step 1: Rebuild Icon cache

    1. Click on Start menu and type CMD, right click on CMD and select Run as Administrator.
    2. Copy and paste the below commands and press Enter after every command:

    ie4uinit.exe -show

    taskkill /IM explorer.exe /F

    DEL /A /Q "%localappdata%\IconCache.db"

    DEL /A /F /Q "%localappdata%\Microsoft\Windows\Explorer\iconcache*"

    shutdown /r /f /t 00

    Note: the last command will restart the PC.

    Step 2: Run the SFC.

    1. Click on the Start button, Type CMD.
    2. Right clickon CMD and select Run as Administrator.
    3. Type “sfc /scannow” without quotes and hit Enter.
    4. After the scan, restart the computer.
    5. Now check for the issue.

    Step 3: Run the DISM Tool.

    1. Click on the Start button, Type CMD.
    2. Right clickon CMD and select Run as Administrator.
    3. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:
      • DISM.exe /Online /Cleanup-image /Scanhealth
      • DISM.exe /Online /Cleanup-image /Restorehealth
    4. To close the Administrator: Command Prompt window, type Exit, and then press Enter.

    Note: The tool might take some time to finish, so please do not cancel it.

    Regards,

    Aditya Roy

    Microsoft Community – Moderator

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