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I got all the requirements for using the inside preview of Windows 11, still my PC is incompatible.

Anonymous
2021-06-27T17:18:11+00:00

Hello Microsoft Community

As a fellow user of Windows like you all, I would like to try and use the new Windows 11 to see how it is, in terms of performance and design, to test out myself how is it doing in different tasks and so on in Windows Insider Program.

I have an ACER ASPIRE 3 ( A315-41-R6B8 ) with an AMD Ryzen 7 2700U processor, 8GB of RAM and a 1TB Hard Disk, not a big deal, a laptop for personal use at university and light gaming.

I downloaded the PC Health Check application to verify if my PC is compatible with Windows 11 and I waited impatiently for it to say ”This PC is compatible with Windows 11” , but... instead of that it said: "This PC is not compatible with Windows 11".

I checked all the requirements:
Do I have TPM 2.0? - YES
Do I have at least a 2nd generation AMD processor compatible with Windows 11 with dual core? - YES
Do I have enough space to install it on my system? - YES

Do I have enough RAM memory? - YES

Then.. what is the matter I thought...

I opened the Windows Processor Requirements page for Windows 11, me knowing that 1st generation AMD processors are not supported in Windows 11, so I thought if 2nd generation processors are supported and I got one, why does Windows 11 is still incompatible?

Looking down the big list I realized that .. my 2nd generation processor AMD Ryzen 7 2700U isn't in that list...

There is AMD Ryzen 7 2700, 2700E and 2700X, but 2700U isn't there...

I want just to ask the following questions:

  1. It is a mistake from Microsoft? Maybe they forgot to add this processor in this big list?
  2. If it's intentional, why does Microsoft skipped this processor?

( I am sorry if this thread is not in his respective subject, I am not used in posting things in a forum , or in general )

Windows Insider program | Windows Insider preview | Install, activate, and Windows update

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  1. Anonymous
    2021-06-27T19:04:31+00:00

    I think the main reason it's not working is because my 2nd generation AMD Ryzen 7 2700U processor is not in the Windows Processor Requirements list for Windows 11 . This is the main reason why this is not working in my opinion.. maybe someone from Microsoft will see this thread and I hope to reply soon.

    Thank you and Ian for the amazing help here!

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  2. Anonymous
    2021-06-27T18:54:52+00:00

    Did this as well, multiple times, still incompatible as PC Health Checker states.

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  3. Anonymous
    2021-06-27T18:40:29+00:00

    Hi,

    The PC Health Checker has been updated at least once since it was initially released on 24 June.

    Have you tried unistalling the version you have, downloading it again,  and re-installaing it again?

    Beware: I did this and the version number did not change, even though the downloads were of different sizes.

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  4. Anonymous
    2021-06-27T17:42:47+00:00

    Yes, I have.
    Still no signs of compatibility as PC Health Checker states.

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  5. Anonymous
    2021-06-27T17:35:31+00:00

    Hi.

    Do you have Secure Boot enabled in UEFI BIOS ?

    Hope this helps.

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