1,071 questions
This is a typical behaviour of a bloated SUS DB. I would start by cleaning it up. Also, if you think this is an urgent issue for you then you should raise a support case instead.
Sync failed: The request was aborted: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse
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Saravanan Balasubramanian
266
Reputation points
HI guys,
Need urgent help.
WSUS sync is failing since last few days. the error is below:
Sync failed: The request was aborted: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse SMS_WSUS_SYNC_MANAGER 8376 (0x20B8)
the private memory of wsuspool is already set to 0
the maximum concurrent connection is set to 100 only
wsuspool queue length increase to 3000
maximum timeout set to 0
there is no network issue for sure as i can access internet or no proxy setting required.
apart from these two settings, what else can be done to fix the wsus sync failing issue.
do you think wsus maintenance needs to done ? also the network timeout value needs to be increased ?
Microsoft Security | Intune | Configuration Manager | Deployment
Microsoft Security | Intune | Configuration Manager | Other
4,608 questions
Accepted answer
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Rahul Jindal [MVP] 10,911 Reputation points MVP2021-01-18T22:09:47.62+00:00 -
Saravanan Balasubramanian 266 Reputation points
2021-01-18T22:36:30.767+00:00 Hi Rahul, thanks for the response. we are having config mgr 1906 and i have test setup of SCCM 2012 R2 also in our environment.
so following the attached article, will it help ?
https://learn.microsoft.com/en-gb/troubleshoot/mem/configmgr/wsus-maintenance-guide -
Rahul Jindal [MVP] 10,911 Reputation points MVP
2021-01-18T22:42:45.907+00:00 Yes, that is the correct article. Just enable the WSUS maintenance in the SUP properties and see how far the process goes.
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Saravanan Balasubramanian 266 Reputation points
2021-01-18T22:45:02.287+00:00 thanks mate, it is enabled but still it didnt go well. i guess we havent done any wsus maintenance in the last 12 months , hence it is causing to fail.
so probably should i do a manual cleanup first and then leave it to the config mgmr to do the clean up from next time ? -
Rahul Jindal [MVP] 10,911 Reputation points MVP
2021-01-18T22:48:31.493+00:00 Yes, in that case manual cleanup is the only way. Once done, ConfigMgr should be able to take over. Wsus is a very sensitive product and if not managed properly then it can lead to all kind of issues.
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2 additional answers
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Saravanan Balasubramanian 266 Reputation points
2021-01-18T22:47:09.357+00:00 hi Rahul, i have another query and it is important. We have created so many software update groups and packages in the config mgmr.
what if i uninstall the SUP role & WSUS and reinstall it?
will all of my software update group will be gone and we need to create it new manually ? -
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SunnyNiu-MSFT 1,706 Reputation points2021-01-19T07:35:56.64+00:00 @Saravanan Balasubramanian
Based on my experience, software update group will not disappear, and you do not need to create it manually.
If we uninstalled WSUS and SUP, the updates contained in the software update group remained in the console and were marked as expired.
Then if we reinstalled WSUS and SUP. Because both SUP and WSUS are new, we need to reconnect SUP to WSUS, complete WSUS configuration, and start a new synchronization and get new data from the new SUSDB.
After the synchronization with WSUS is completed, the updates contained in the software update group will return to their previous state.
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Saravanan Balasubramanian 266 Reputation points
2021-01-19T23:08:31.507+00:00 Thansk Sunny
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