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HOGWARTS LEGACY FAILS TO LAUNCH

Anonymous
2024-03-14T09:47:26+00:00

I am using hogwarts legacy from exe file. Some months ago it used to run perfectly but now it won't even start. I have tried every kind of fix possible. I am in windows 11 insider preview so I have to update it frequently but after updating I always delete the "windows.old" folder for space. Please help me.

Here is windows log for the crash:

Faulting application name: HogwartsLegacy.exe, version: 4.27.2.0, time stamp: 0x63db403b

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc00000fd

Fault offset: 0x0000000000000000

Faulting process id: 0x4664

Faulting application start time: 0x1DA75F217671A07

Faulting application path: E:\Hogwarts Legacy\Phoenix\Binaries\Win64\HogwartsLegacy.exe

Faulting module path: unknown

Report Id: dbfd6d3d-7f7e-4460-88e9-a811599bce81

Faulting package full name: 

Faulting package-relative application ID:

I have ran this from the pheonix folder but even If I start from the folder exe, the error is same. I have tried all compability and "run as administrator" solutions but nothing worked.

Windows Insider program | Windows Insider preview | Performance and maintenance

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  1. Anonymous
    2024-03-15T08:59:47+00:00

    No, it is only happening with this game. No, I haven't used any mod. All drivers are updated to the latest version. Please just look at the windows log I mentioned above and give me any solution. Again, the game runs in task manager for a few seconds and then just crashes.

    3 people found this answer helpful.
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  2. Anonymous
    2024-03-15T09:17:45+00:00

    Hi Rainy Singh,

    Thank you for getting back to us.

    The messages in the crash log do not contain information that can be used to track down the problem, they simply indicate the presence of some error that expresses a phenomenon related to HogwartsLegacy.

    This type of phenomenon is usually a compatibility conflict type of problem, such as a conflict between the underlying code logic of the game and a specific code logic in the system.

    Verifying the integrity of the game, reinstalling the game itself or testing a new local account, and testing an older version of the graphics driver are the last steps that can be tested in the current state of Windows (not involving a reinstallation of Windows).

    Best Regards,

    Kyo - MSFT | Microsoft Community Technical Support

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  3. Anonymous
    2024-03-15T06:24:52+00:00

    Hi Rainy Singh,

    Welcome to Microsoft Community.

    The forward-looking nature of the Windows Insider Program means that system stability is unpredictable.

    If the phenomenon is limited to a particular application or category of applications, it could generally be related to a compatibility conflict.

    In recently published Windows Insider Blog posts, the author of the article noted that Windows Insider-related game running issues should improve, but if the problem persists, it's still recommended to submit feedback to the product team for further investigation.

    Announcing Windows 11 Insider Preview Build 26080 (Canary and Dev Channels) | Windows Insider Blog

    In addition, would you mind sharing more information about this issue with us?

    • Are the crashes limited to this game or products based on a similar underlying game engine?
    • Has your game ever been configured with a mod-like tool?
    • Is the situation the same if you are using a previous version of the driver (not limited to the graphics driver)?

    The content in the following link mentioned the tool for cleaning up the graphics driver.

    For NVIDIA graphics hardware, this link can be used to obtain a specific version of the NVIDIA graphics driver.

    Disclaimer*: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.*

    If I misunderstand your situation, feel free to correct me and share the information.

    Best Regards,

    Kyo - MSFT | Microsoft Community Technical Support

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