Yep it is. The culprit is Intel Display Audio driver.
@Fredrik you may uninstall Intel Display drivers and try again.
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
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The upgrade has failed to install multiple times.
Current version is 21H2 build 22000.675.
PC is a Dell XPS 15 9500 from 2020.
SetupDiag.exe only gives me this result: SetupDiag: processing rule: DebugSetupMemoryDump. ..DebugSetupMemoryDump - Found qualifying memory dump during setup, but the debugger binaries were not found. Either examine the memory dump here: C:$WINDOWS.~BT\Sources\Rollback\setupmem.dmp or install the debugger tools from here: https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/ to determine the failure.
What can I do to resolve this? The error code is very generic.
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Answer accepted by question author
Yep it is. The culprit is Intel Display Audio driver.
@Fredrik you may uninstall Intel Display drivers and try again.
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
I was hoping we could look at the dump file which may resolve the situation but there is another error I have not seen before. This may be related to a Security Database situation and I only bring it up because I have not seen it before.
Error CONX Appraiser: ERROR,SdbpGetManifestedMergeStubAlloc,1017,SdbpGetMergeSdbsDisabled failed [c0000034]
If you would like to make the setupact.log available, we may get some info from it. It is a fairly large file but you could put it on your OneDrive or other file sharing service and we could check it. It may be in a folder like C:$Windows.~BT\Sources\Panther or in your C:\Windows\Panther folder. It would be in the area of 150 MBs in size and the date should coincide with the failed upgrade attempt.
Ah yes, the OVRLibraryService is apparently the update service for the Oculus software. It's up-to-date and a repair did not solve the issue (and the same setuperr messages remain). I've installed several earlier Windows 11 insider builds with that software installed, with no issues.
I've switched back and forth between beta ring and release preview, with both Windows 10 and 11, and no issues until this appeared. The Oculus software have always been installed.
Any other ideas?
You have several errors regarding OVRLibraryService so I assume you have an Oculus headset. Perhaps you could repair that install and get rid of those errors? The error log just gives the errors and not any info regarding the actual situation, so I cannot say this is what causes the failure.
Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
If you make the dump file mentioned available on your OneDrive or some other hosting site and give us a link, someone may be able to read it. I do not know if the symbols are available for Insider builds.
Content of setuperr.log:
2022-05-13 12:26:50, Error CONX Appraiser: ERROR,SdbpGetManifestedMergeStubAlloc,1017,SdbpGetMergeSdbsDisabled failed [c0000034]
2022-05-13 12:26:54, Error CONX Appraiser: ERROR,SdbpGetManifestedMergeStubAlloc,1017,SdbpGetMergeSdbsDisabled failed [c0000034]
2022-05-13 12:36:39, Error CONX Appraiser: ERROR,SdbpGetManifestedMergeStubAlloc,1017,SdbpGetMergeSdbsDisabled failed [c0000034]
2022-05-13 12:36:53, Error CONX Appraiser: ERROR,SdbpGetManifestedMergeStubAlloc,1017,SdbpGetMergeSdbsDisabled failed [c0000034]
2022-05-13 12:36:55, Error CONX aeinv: ERROR,File::SetFileAttributesW,845,Failed to get file attributes [0xd0000022]
2022-05-13 12:36:55, Error CONX aeinv: ERROR,File::SetFileAttributesW,845,Failed to get file attributes [0xd0000022]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::CreateItem,234,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Application::SaveApplicationToCache,554,Failed to add application to the cache: [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::CreateItem,234,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Application::SaveApplicationToCache,554,Failed to add application to the cache: [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::CreateItem,234,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Application::SaveApplicationToCache,554,Failed to add application to the cache: [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::OpenItem,195,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Windows::Compat::Inventory::AepicInvCache::CreateItem,234,InvCacheOpenItem failed [0x80070057]
2022-05-13 12:37:03, Error CONX aeinv: ERROR,Application::SaveApplicationToCache,554,Failed to add application to the cache: [0x80070057]
2022-05-13 12:39:06, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:39:06, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-80-3238277391-1891473654-1195688043-4149050645-2494734967): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
2022-05-13 12:39:06, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-1900571164-3445127373-1598242069-1001): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
2022-05-13 12:39:06, Error ITaskFolder::DeleteTask failed. hr = 0x80070002
2022-05-13 12:40:31, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:41:11, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:41:23, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:41:23, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-80-3238277391-1891473654-1195688043-4149050645-2494734967): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
2022-05-13 12:41:23, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-1900571164-3445127373-1598242069-1001): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
2022-05-13 12:41:23, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2022-05-13 12:41:31, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:41:34, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2022-05-13 12:42:22, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:42:26, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2022-05-13 12:43:55, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated
2022-05-13 12:43:55, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated
2022-05-13 12:43:55, Error [0x0808fe] MIG Plugin {ff9c714f-b864-4f43-ae39-ec07d7385abe}: BthMigLib: BthMig(V:2 T:1): This device is not a personal device, will check to see if authenticated
2022-05-13 12:44:00, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:44:01, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-80-3238277391-1891473654-1195688043-4149050645-2494734967): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]
2022-05-13 12:44:01, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-1900571164-3445127373-1598242069-1001): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]
2022-05-13 12:44:38, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2022-05-13 12:44:53, Error SP Failed to remove INF oem178.inf, Err = 0x3[gle=0x00000003]
2022-05-13 12:55:38, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:55:42, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2022-05-13 12:59:44, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!RemoveObsoleteCHSHKLMRegkey - fail to open regkey (software\Microsoft\CTF\TIP{E429B25A-E5D3-4D1F-9BE3-0C608477E3A1}\LanguageProfile\0x00000804) = 2
2022-05-13 12:59:44, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!ApplySuccess() remove HKLM Registries error
2022-05-13 12:59:44, Error [0x0808fe] MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] onecoreuap\internal\shell\inc\private\schemacachehelpers.cpp(607)\shmig.dll!00007FF8CC245C8A: (caller: 00007FF8CC243E5F) ReturnHr(1) tid(49ac) 80070002 The system cannot find the file specified.
Msg:[Migrated key for Path $OFFLINE\_RW\_810A4DCA$SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\PropertySystem\PropertySchema.Migrated for 32-bit hive not found ]
2022-05-13 12:59:44, Error [0x0808fe] MIG Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: ParseRegistryIfBridgeExists: offline key (new) = '$OFFLINE_RW_810A4DCA$SYSTEM\Setup\Upgrade\Bridge'
2022-05-13 12:59:44, Error [0x0808fe] MIG Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: ParseRegistryIfBridgeExists: query bridge presence key failed 0x139f, bridge present = 0
2022-05-13 12:59:44, Error [0x08038d] MIG Failure while calling IPostApply->ApplySuccess for Plugin={ServerPath="Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll", CLSID={43CCF250-2A74-48c6-9620-FC312EC475D6}, ThreadingModel=Apartment, ExceptionHandling=Default}. Error: 0x80070002
2022-05-13 12:59:44, Error SP Error READ, 0x00000002 while gathering/applying object: apply-success, Action,CMXEPlugin,C:$WINDOWS.~BT\Sources\ReplacementManifests,Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll,{43CCF250-2A74-48c6-9620-FC312EC475D6},Apartment,Default. Will return 2[gle=0x000000cb]
2022-05-13 12:59:49, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 12:59:51, Error WsmSendMessage: Failed FilterSendMessage, hr = 0x800700b7[gle=0x000000ea]
2022-05-13 12:59:51, Error WsmSuspendProtection: Failed to send PortMsgSuspendProtection for [C:$WINDOWS.~BT\NewOS\Windows\ServiceProfiles\OVRLibraryService, C:$WINDOWS.~BT\Sources\SetupHost.Exe]; hr = 0x800700b7[gle=0x000000ea]
2022-05-13 12:59:53, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2022-05-13 12:59:54, Error [0x0803eb] MIG Error: 161 Message: Error opening the key HKLM\SOFTWARE\System\CurrentControlSet\Control\TabletPC: The specified path is invalid. [0x000000A1][gle=0x00000002]
2022-05-13 12:59:54, Error [0x0803eb] MIG Error: 161 Message: Error opening the key HKLM\SOFTWARE\System\CurrentControlSet\Control\TabletPC: The specified path is invalid. [0x000000A1][gle=0x00000002]
2022-05-13 13:00:24, Error [0x0808fe] MIG Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] onecoreuap\internal\shell\inc\private\UserChoiceHelpers.h(821)\shmig.dll!00007FF8CDAEAF46: (caller: 00007FF8CDAEB17E) LogHr(1) tid(41bc) 80070002 The system cannot find the file specified.
2022-05-13 13:01:35, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!RemoveObsoleteCHSHKLMRegkey - fail to open regkey (software\Microsoft\CTF\TIP{E429B25A-E5D3-4D1F-9BE3-0C608477E3A1}\LanguageProfile\0x00000804) = 2
2022-05-13 13:01:35, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!ApplySuccess() remove HKLM Registries error
2022-05-13 13:32:26, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 13:32:26, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 13:32:27, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-80-3238277391-1891473654-1195688043-4149050645-2494734967): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]
2022-05-13 13:32:27, Error SP Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-1900571164-3445127373-1598242069-1001): Win32Exception: The system cannot find the file specified. [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)[gle=0x000036b7]
2022-05-13 13:32:28, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 13:32:40, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2022-05-13 13:32:47, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 13:32:51, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2022-05-13 13:32:56, Error [0x0803b6] MIG Can't retrieve group information for user NT SERVICE\OVRLibraryService. NetUserGetLocalGroups failed 0x000008AD
2022-05-13 13:32:59, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)