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How to remove unwanted AD!

Anonymous
2020-12-07T17:52:07+00:00

When I first boot up my computer I get a pop up AD that I do not want or need.   I can click the X and remove it,  That is not a permanent fix! 

Thanks!

CarrmasDad2

PS:  I am not sure if I posted correctly, Sorry!

Microsoft Edge | Other | Previous Windows versions

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-12-13T20:50:00+00:00

    These steps for disk cleaning are for Windows 10. If you are using Windows 7, there is no disk cleaning option for the system.

    To clear Edge's cache, follow the steps below:

    Note: clearing the cache will not affect your history, favorites, etc.

    1. Click the three dots in the upper right corner, then the drop down list will appear.
    2. Click History and the drop-down list will appear, then click "Clear browsing data"
    3. The Clear browsing data menu will appear, then you can select the history time range (hour / day / all the time) if you want to delete all the cache select all the time.
    4. In the Clear browsing data menu, uncheck all options except the "Cached images and files" option.
    5. Then click on the "Clear Now" option, this will only remove the data from your cache and you will finish clearing the Edge cache.

    Have a great day!

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  1. Anonymous
    2020-12-08T00:52:03+00:00

    I did 1.

    in 2. I did not see the website listed, so I did nothing! 

    I did check to see if Edge was updated, and it is!  So I rebooted the computer and the AD did not pop up!   Do you have a clue as to why not?   I do want to keep this post open for awhile if that is OK with you!   Is there a spell check for the post area, if so where?

    Thanks again! 

    CarrmasDad2

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  2. Anonymous
    2020-12-07T23:10:50+00:00

    Try with this, follow the steps below:

    1. In the Settings of Edge go to Cookies and site permissions
    2. There select the website that it's showing the ad
    3. In the Notifications option change it to Block
    4. Check if the issue persists.

    It's your Edge up to date?

    To update Microsoft Edge web browser

    1. Click on the Main Menu button.
    2. Hover over the "Help and Feedback" menu item.
    3. Click "About Microsoft Edge".
    4. Edge will automatically check for updates.

    I will be here to help you, have a great day!

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  3. Anonymous
    2020-12-07T22:58:25+00:00

    Hi James, 

    Thanks for your prompt reply!

    If I went to the right place, I did not find 

    1. Click View advanced settings.

    Did I need to look in Search settings?  I am going to do that next!!

    Thanks!

    CarrmasDad2

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  4. Anonymous
    2020-12-07T17:57:56+00:00

    Hi! CARRMAS

    I'm James, an Independent Advisor, and I will help you with this issue

    This happens if you enable notifications from a website, to turn off web notifications from a website follow the steps below:

    1. In Edge, click on the three dots in the top-right corner of the window.
    2. Click Settings.
    3. Click View advanced settings.
    4. Click Manage, located beneath Notifications.
    5. Click the switch below the website name so that it turns off.

    To remove a website from your list of approved notification senders

    1. In Edge, click on the three dots in the top-right corner of the window.
    2. Click Settings.
    3. Click View advanced settings.
    4. Click Manage, located beneath Notifications.
    5. Right-click the website name that has notification permission and click Delete.

    If you need more help with this issue, just let me know and I will help you.

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