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“This page is having a problem” error when trying to access any website in the new Microsoft Edge

Anonymous
2020-03-05T23:48:11+00:00

I’ve installed the new Microsoft Edge, and now both Microsoft Edge and Chrome are not able to access any websites.  I’ve confirmed I have internet access, however browsing to any website will result in a “This page is having a problem” error.

Microsoft Edge | Website issues | Windows 10

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  1. Anonymous
    2020-03-05T23:49:00+00:00

    Microsoft has confirmed that devices with outdated versions of Symantec Endpoint Protection (SEP) installed can cause Microsoft Edge (and Chrome) to be unable to access websites and Edge-specific local sites, such as edge://settings.

    This issue occurs because the new Microsoft Edge enables Microsoft’s Code Integrity feature. Older versions of SEP Application Control technology (in SEP versions 14.0.3929.1200 and earlier) are incompatible with this feature in Chromium.

    To avoid issues, please update Symantec Endpoint Protection to versions 14.2 or later.  Click here to download the latest version of Symantec’s software.

    If you are unable to install the latest version of SEP, advanced users can also work around this issue by disabling the Code Integrity group policy within the registry.  (Warning:  Serious problems might occur if you modify the registry incorrectly. For added protection, back up the registry before you modify it so that you can restore the registry if a problem occurs.)

    To disable the Code Integrity feature in the registry, set the following registry key:

    Key: HKLM\Software\Policies\Microsoft\Edge

    Name: RendererCodeIntegrityEnabled

    Type: DWORD (32-bit)

    Value: 0

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  1. Anonymous
    2020-03-21T18:56:37+00:00

    I already did all this. Chrome and edge still do not work. I use firefox now.

    3 people found this answer helpful.
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  2. Anonymous
    2020-03-14T23:51:57+00:00

    Microsoft has confirmed that devices with outdated versions of Symantec Endpoint Protection (SEP) installed can cause Microsoft Edge (and Chrome) to be unable to access websites and Edge-specific local sites, such as edge://settings.

    This issue occurs because the new Microsoft Edge enables Microsoft’s Code Integrity feature. Older versions of SEP Application Control technology (in SEP versions 14.0.3929.1200 and earlier) are incompatible with this feature in Chromium.

    To avoid issues, please update Symantec Endpoint Protection to versions 14.2 or later.  Click here to download the latest version of Symantec’s software.

    [snip]

    Hello.  :-)

    What if we don't want Symantec and Norton?

    I have Charter Cable Internet so I use their Antivirus along with Malwarebytes.

    I do have a question regarding Microsoft Edge. 

    Where can I find where it blocks pop-ups in the Settings?

    Also, do we have to install Microsoft Legacy? I see that it is causing a lot of people to have issues. When I am online, I'm working. I would rather wait until all of the bugs are worked out because I don't want it to cause my computer problems, and I don't have time to fight with it. I'm comfortable with ME and I don't want it changed. Especially as these updates just pop up whenever and it is usually when I am working which is 99% of the time.

    Thank you very much. :-)

    Cherianne

    <advertising removed>

    3 people found this answer helpful.
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  3. Anonymous
    2020-03-17T16:30:57+00:00

    DuncanMerriman-Mendez  wrote:

    I went to download the new Symantec software and its asking

    for an account. How I can download this?!!!!

    Not an Edge problem. Check with Symantec. Look for help or support or FAQ or contact us on the Symantec page.

    Don

    2 people found this answer helpful.
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  4. Anonymous
    2020-03-06T00:21:11+00:00

    Hi M. and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    I would suggest you refer to the below steps and check if it helps to resolve the issue.

    1. Open The Microsoft Edge browser.
    2. Click the 3 dots on the upper right corner of the edge browser.
    3. Navigate to Settings > Reset settings > Restore settings to their default values
    4. Click on Reset.

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    2 people found this answer helpful.
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