Share via

Microsoft Edge PDF Black Screen

Anonymous
2020-12-03T00:18:48+00:00

I just recently encountered a problem with Microsoft Edge PDF reading.

It works properly when I open the pdf on edge.  However, when I start to scroll down PDF the black screen occurred, and there is a pizzle icon with a "sad face" in it.

I was wondering if it is a glitch or not?

Microsoft Edge | Read PDFs | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-12-03T00:21:25+00:00

    Here is a screenshot of it.

     

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2021-02-01T15:02:38+00:00

    i have the same problem is there a way to save changes

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-12-03T14:34:29+00:00

    The problem is somehow fixed overnight. But this is the screenshot.

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-12-03T15:11:01+00:00

    Search for Device Manager in Windows search bar and open it

    > In the window that appears, expand Display adapters

    > Right click on your graphics card and then click Update Driver

    > Proceed with the update and follow the instructions given

    > Now, expand Monitors and repeat the process to update your Monitor

    > Restart your PC (if it didn't do it automatically)

    > Check if the problem is solved

    0 comments
  5. Anonymous
    2020-12-03T00:28:37+00:00

    Hello, I am EILIMAR, an independent advisor and I will be happy to help you with your problem.

    Could you send me a screenshot of the sad face?

    Please let me know if you need any further assistance.

    Best regards,

    Eilimar Martinez

    0 comments