This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am not able to watch 1080p videos on streaming services (Netflix, Prime Video and HBO Go). It remains only at 720p resolution. Does anyone know how to help me?
Ps: I have no problem watching videos on youtube at 1080p with 60 fps.
Managing media playback issues and settings in Microsoft Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I followed all the steps but the option to mark '' playready experimental HEVC Decoding '' is not appearing
I missed your comment, aircraft, and also spoke too soon.
As you mentioned, with hardware acceleration off, it plays in 1080p but is choppy.
I am on a newer chrome build (83.0.4103.106) - but it will not play in 1080.
Why in God's name is it this hard to play content in 1080p in the year of our lord 2020
friends, I just solved the problem, it was just that the option "use hardware acceleration when avaliable" was disabled, you just have to activate it to watch in 1080p and 4k, now everything is back to normal
the HEVC option and the hardware acceleration option aren't available anymore...
Really frustrated. The ONLY appeal of Edge for me was that you could stream in 1080p, and now that they've switched to Chromium Prime video looks atrocious
Its 11\24\20 and the still isnt fixed. Windows made it even worse with the new builds of hardware-accelerated GPU scheduling.