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Unable to download PDF files to computer

Anonymous
2020-03-26T21:52:25+00:00

Since installing the chromium edge I cannot download PDF files to the computer so I can save them.  I can open them up, and print, but not save.

***Modified title from: Download PDF files to computer***

Microsoft Edge | Read PDFs | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-27T08:36:41+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to download PDF files on your computer. I’ll certainly assist you with the issue.

    However, please let us know:

    • What happens when you try to download a PDF file?
    • Do you receive any error message/code?
    • Does this issue occur only in Microsoft Edge or on all the browsers?
    • Have you selected Always open in Adobe Reader option while downloading a PDF file?

    If you have selected Always open in Adobe Reader option while downloading PDF file in Microsoft Edge, you may want to try is, if you are able to see the download of PDF files (before it launches in Edge), you can click on the Ellipsis (…) next to the file that is downloading and uncheck the “Open with System viewer”.

    This can be a bit tricky if the download is quick. You may have a better chance if the PDF that is downloading is of bigger size.

    However, if this does not work, you can try to recreate the profile user data folder for your profile in Edge.

    To do this,

    • Close all Edge Browser windows.
    • Press Win + R keys to open up the Run dialog box.
    • Type %LocalAppData% and press OK.
    • Browse to Microsoft>>Edge>>User Data
    • Under User Data folder, rename the folder Default to Default.old
    • Restart Edge and it should ask you to login to your profile.

    Once logged in check if the same issue persists.

    Let us know the results.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator

    10+ people found this answer helpful.
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6 additional answers

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  1. Anonymous
    2021-06-12T15:53:13+00:00

    joana philogene

    god is my everything

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  2. Anonymous
    2021-06-08T22:15:56+00:00

    I am unable to download any pdf forms its just not working any suggestion

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  3. Anonymous
    2021-05-05T06:40:44+00:00

    Dear,

    Do you solve the problem? I have the same issue

    Best Regards

    Hello dears,

    please may you help me with issue in Win10..

    I not able last few days to download any PDF file from webs.

    I am able to see PDF via Edge or chrome but When I try to save it the programs stop responding (egde + chrome the same).
    I tried to reinstal Edge, chrome no results.
    I tried to switch off antivirus - no result.

    I tried to rename local files to *.old - no results.

    Please any recommendation ?

    Thanks 

    Frantisek

    0 comments
  4. Anonymous
    2020-12-16T08:33:52+00:00

    Hello dears,

    please may you help me with issue in Win10..

    I not able last few days to download any PDF file from webs.

    I am able to see PDF via Edge or chrome but When I try to save it the programs stop responding (egde + chrome the same).

    I tried to reinstal Edge, chrome no results.

    I tried to switch off antivirus - no result.

    I tried to rename local files to *.old - no results.

    Please any recommendation ?

    Thanks 

    Frantisek

    0 comments