Share via

Your request has been blocked. This may be due to several reasons.

Anonymous
2020-05-06T01:15:18+00:00

Whenever I try to go to Microsoft.com I get a screen saying this:

Your request has been blocked. This may be due to several reasons.

  1. You are using a proxy that is known to send automated requests to Microsoft. Check with your network administrator if there is any proxy and what User-Agent they are sending in the request header.
  2. Your request pattern matches an automated process. To eliminate, reduce the volume of requests over a period of time.
  3. Reference ID: 18.c752db17.1588725762.fe6a5df

I don't know what to do. I haven't done anything. Is there something wrong with the website? Has something happened to my account?

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2020-05-06T01:24:59+00:00

    Hello Isaiah,

    My Name is Paul one of the Community Advisor and a Microsoft Consumer like you. I do apologize if you are having issues with your Microsoft Edge Browser since you are getting those error when visiting a website.

    Did you already tried Isaiah to check if the same error occurs with other browsers like Internet Explorer and Google Chrome for us to Isolate the problem if this is only happening with Microsoft Edge. You may also consider to clear the cache and cookies of your MS EDGE browser and the guide is here: https://support.microsoft.com/en-us/help/10607/...

    We may also consider this as a some sort of a malware. Did you already tried to perform a full scan of your antivirus software? If not kindly run a full scan and here's another free scanner that may help.

    Malwarebytes: https://www.malwarebytes.com/mac-download/

    Note: Just download the free version and run a full scan and try to uninstall the product the next day to prevent getting advertisement from it in the future.

    If you can also attach here the screenshot of the error that you are getting for me to validate that would be a great help to identify the problem.

    If in case you have further more questions regarding this concern please let me know and I will reply back as soon as I can.

    Regards and stay safe.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    60+ people found this answer helpful.
    0 comments

12 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-04-12T17:47:57+00:00

    You can simply change MAC Address of your PC typically known as "MAC Spoofing" by using Batch File or editing Registry.

    To learn how to do this, you can see the following video.

    https://www.youtube.com/watch?v=qA845\_c7aFc

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-06-22T17:38:24+00:00

    I've had this issue for three to four months now! I've contacted support many, many, many times for hours on end and still get nowhere!!!!! Customer service absolutely stinks! Microsoft have established it's an account issue and I have been promised an email within 24hrs each time.........guess what.......i'm still waiting! What a croc!

    6 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-04-07T12:53:42+00:00

    Hi, I fixed that by going to my router and changing the DNS to 1.1.1.1 and 8.8.8.8. Thanks

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-05-13T20:45:20+00:00

    Hi,

    I have the same problem. I have try with different browser (IE Chrome, Firefox), I have try to clear cache, I have also try with different laptop but nothing. When I try to generate my transcript process complete with this error. There is any way to contact microsoft to open a support ticket?

    Thanks

    4 people found this answer helpful.
    0 comments