Other issues or features related to Microsoft Edge on older Windows versions
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Dear Sirs:
I wanted to install Microsoft Edge from Microsoft website. I chose to run the installer, but some seconds later, I get this message:
"Error al almacenar en cache el instalador descargado.
Error: 0x80096005"
"(Failed to cache downloaded installer.)"
Could you please help me solving this problem in order to properly install Microsoft Edge?. Thank you very much in advance.
My computer has Windows 7 Ultimate x64 as OS.
Other issues or features related to Microsoft Edge on older Windows versions
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Thank you for writing to Microsoft Community Forums.
We understand your concern as you are unable to install Edge on your Windows 7 PC.
In this scenario, we would suggest you to perform these steps to Install Edge.
32 Bit: microsoftedgeenterprisex86\_ab717b8bec0b610a4440b299cff664a35e055973.cab
64 Bit: microsoftedgeenterprisex64\_98925e810c87bdd76f59cacd82e10d64e53dbdb1.cab
Please refer Windows 7 segment under the section “Help for specific error codes” in this article: Troubleshooting tips for installing and updating Microsoft Edge
Regards,
Aditya Roy
Microsoft Community – Moderator
Hey,
Check this out:
Right click on the installer before running it.
Go to properties.
Go to the compatibility tab.
tick the checkbox which says "run this program in compatibility mode for".
Below that checkbox, there are options to choose from.
Choose your windows version ( which is win 7 in your case)
Then click apply at the bottom, and then click ok to close the properties tab.
Now try running it.
If it still doesn't work, try running it as administrator, by right clicking, and run as admin.
If it still doesn't work, get back to this forum, we'll see what can be done.
Hope these steps help in some way,
Your friendly neighborhood Insider.
Hi,
Thank you for writing to Microsoft Community Forums.
We understand your concern as you are unable to install Edge on your Windows 7 PC.
In this scenario, we would suggest you to perform these steps to Install Edge.
- Click on the link to download Edge setup file depending on 32 Bit or 64 Bit, you want to install.
- Once the file is downloaded, turn off the internet on the PC.
- Run the setup file you have downloaded and install Edge.
- Once the installation completes, turn on the Internet and launch Edge.
32 Bit: microsoftedgeenterprisex86\_ab717b8bec0b610a4440b299cff664a35e055973.cab
64 Bit: microsoftedgeenterprisex64\_98925e810c87bdd76f59cacd82e10d64e53dbdb1.cab
Please refer Windows 7 segment under the section “Help for specific error codes” in this article: Troubleshooting tips for installing and updating Microsoft Edge
Regards,
Aditya Roy
Microsoft Community – Moderator
Thanks for your kind reply.
I downloaded the 64 bits file, and tried to install it having turned my internet conection off. I got the following message box:
"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
And there is only the "OK" button, and it finishes the installation.
Hoping you could continue helping me with this problem.
Thanks in advance.
Regards,
Efrain Rueda
I need Microsoft edge for windows 7 ultimate 64 bit