Auto reply in outlook 2016

michael lustig 356 Reputation points
2021-01-27T12:43:29.49+00:00

Hi everyone

I configured an auto reply for user's mailbox.

I sent an email to this mailbox and I got a message as I expected.

But after 2 min I sent an email to same mailbox but I didn't get the auto reply message...

Someone can help with this?

Thanks

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
    2021-01-28T04:20:59.587+00:00

    Hi @michael lustig ,
    Agree with Andy, it's by design that the oof could only send one time to a user and we may have no option that could change it.

    For your requirement, it's suggested to create a new template and Outlook rule for your receiving messages (Rules>Manage rules and alerts>New rule>Apply rule on messages I received>set action"reply using a specific template"), for more detailed information, it's suggested to refer to this article : Use rules to create an out of office message
    61177-snipaste-2021-01-28-12-11-35.png

    But it's worthy mentioning that you must leave Outlook running to have the rule send automatic replies to your email messages while you're gone. Hope that would also be helpful to you.


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  1. Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator
    2021-01-27T13:02:02.28+00:00

    If you set up an Out Of Office reply, that is expected. It only fires once per enabled session
    https://learn.microsoft.com/en-us/exchange/troubleshoot/client-connectivity/one-reply-sent-sender

    1 person found this answer helpful.
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  2. michael lustig 356 Reputation points
    2021-01-27T16:16:14.287+00:00

    Ok...thanks.

    Can you change the configuration?


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