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After the latest update, Microsoft Edge does not work anymore. It won't open.
OS build: 19043.1949
opening the .exe will not work. Nothing happens. Sometimes, in Task Manager, it may temporarily appear with a "Suspended" status, and then go away with a blink of an eye. I've tried pretty much everything to troubleshoot, to get it to work. Restarting the computer, restarting with only basic microsoft services, modifying/repairing it.
I am already using the most up-to-date version of windows. I can try a full virus scan but I HIGHLY doubt that's what's causing my issue. I believe that it was perhaps a buggy update because that's when I first started experiencing this.
Opening Event Viewer, I've found this, and it may or may not have to do with my MSEdge not opening, but I can't read it:
Faulting application name: msedge.exe, version: 105.0.1343.27, time stamp: 0x6311ec84
Faulting module name: msedge.dll, version: 105.0.1343.27, time stamp: 0x6311ec84
Exception code: 0xc0000005
Fault offset: 0x0000000002c17a8a
Faulting process id: 0x16d8
Faulting application start time: 0x01d8c1d6b990c66d
Faulting application path: C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Faulting module path: C:\Program Files (x86)\Microsoft\Edge\Application\105.0.1343.27\msedge.dll
Report Id: 756dfc4a-49f6-41a5-999c-991bad3ff4a8
Faulting package full name:
Faulting package-relative application ID:
Troubleshooting browser crashes or performance issues on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
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Hi,
I am Sumit here to assist you with this question.
See if this helps.
Via https://answers.microsoft.com/en-us/microsofted...
Type regedit in the search and press enter.
'Go to HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Edge.
Delete the key MetricsReportingEnabled on the left.
Answer accepted by question author
It appears that I have to enable some sort of telemetry just to get Microsoft Edge to open, is that correct?
No. The policy that this registry key refers to became obsolete more than a year ago. It was only intended for domain-joined computers, and a check for this state introduced with Edge 105 unfortunately crashes the browser. Nothing changes with removing the registry entry other than Edge will now open normally. The conflict will be fixed in a future update to Edge.
Edge telemetry is now governed by the Windows Diagnostics & feedback privacy settings.
Hello,
I am experiencing the same issue with multiple computers. I renamed the 'User Data' folder found here C:\Users\USERNAME\AppData\Local\Microsoft\Edge but it's not a complete fix for every user. Can this please be addressed as it is causing a major disruption in an organization with close to 1,000 devices? I have also attempted to delete the suggested registry key without success.
Update: October-07-22 Friday
Same problem again with the latest edge update lol.
I have the same issue on all of my computers. Edge is broken on all of them.