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Why can't I run the Firefox installer?

Anonymous
2022-12-20T18:18:41+00:00

I recently got a new laptop, and I downloaded Firefox. But when I try to open the installer, I get this pop-up. (No idea why there's old branding.) I am running a laptop with Windows 10 22H2. What do I do?

Microsoft Edge | Other | Windows 10

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  1. Anonymous
    2022-12-20T20:27:12+00:00

    No. I used the blue button here.

    2 people found this answer helpful.
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  2. DaveM121 872.1K Reputation points Independent Advisor
    2022-12-20T19:37:15+00:00

    Hi Hissyy,

    Thank you for that information, there should then be no problem installing FireFox, is this the link you are trying to install FireFox from?

    https://www.mozilla.org/en-US/firefox/all/#prod...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

    2 people found this answer helpful.
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  3. DaveM121 872.1K Reputation points Independent Advisor
    2022-12-20T18:53:07+00:00

    Hi Hissyy,

    I am Dave, I will help you with this.

    Open the Settings App, then go to System - About, what edition (Home, Pro, S Mode...etc.) of Windows 10 is installed on your PC?

    In the settings app, go to Apps, at the top of that Apps settings page, is a drop-down menu to decide where you can install software from, is that set to 'Everywhere'?

    2 people found this answer helpful.
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  4. DaveM121 872.1K Reputation points Independent Advisor
    2022-12-20T20:28:36+00:00

    Hi Hissyy,

    Please try downloading the offline installer from the link I provided above to see if that will successfully install Firefox.

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  5. Anonymous
    2022-12-20T19:30:03+00:00

    I have Home Edition. The drop-down is set to "Everywhere".

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