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Microsoft Edge will not open, opens a blank white screen then closes.

Anonymous
2022-12-01T12:46:48+00:00

I recently accidentally shut the breaker bar that has my pc plugged into it and after turning everything back on Microsoft Edge would not open. It would open to a blank white screen that shut of. I repaired Microsoft Edge, but that did not work. I even tried restarting my pc. What can I do to fix this?

Microsoft Edge | Open the browser | Windows 11

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  1. Anonymous
    2022-12-04T16:24:58+00:00

    I've been gone for a few days, but how am I supposed to do any of this if, I can't access Edge, as I am using my phone to do this?

    I tried troubleshooting Edge and the troubleshooter says that Microsoft Edge is incompatible.

    10+ people found this answer helpful.
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  2. Anonymous
    2022-12-01T13:54:17+00:00

    My pc's graphics card is the NIVIDIA GeForce GT 1030.

    Windows 11 is all up to date and I did the System File Checker.

    However, I am still unable to get Microsoft Edge to open.

    3 people found this answer helpful.
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  3. Anonymous
    2022-12-01T13:25:48+00:00

    Hello Critter, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that Edge is not working on Windows 11;

    What exactly is the model and manufacturer of your graphics card?

    Before answering the question, I suggest that you check if Windows is up to date;

    Press Windows key + i and go to Windows Update;

    Click Check for updates and do ALL pending updates;

    Run System File Checker;

    Click on the Windows search bar and type: CMD

    The search result for CMD (Command Prompt) will be displayed, click Run as administrator;

    Copy and paste the commands below by pressing Enter after typing each command line:

    Sfc /ScanNow

    DISM /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-image /RestoreHealth

    Try reinstalling Edge:https://www.microsoft.com/en-us/edge/home?form=...

    Verify that Edge now opens normally;

    Hope this helps, see you soon!

    1 person found this answer helpful.
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  4. Anonymous
    2022-12-01T14:16:00+00:00

    Dear Critter,Have you tried reinstalling Edge?

    If you haven't tried it, I recommend you try it;

    Access the link:https://www.microsoft.com/en-us/edge/home?form=...

    Click Download Edge and follow the on-screen instructions to reinstall Edge;

    Do a clean install of the NVIDIA drivers;

    Download and run the latest driver package for your video card:https://www.nvidia.com/download/driverResults.a...

    Follow the onscreen instructions until you get the Installation Options window;

    Select the Custom (Advanced) box and press Next;

    On the next screen, you will be able to choose the components to install (all should be checked by default and if you're not sure, leave them that way);

    In the Select driver component table, check the Perform a clean installation box and click Next;

    Try resetting the Edge settings;

    Open Edge and go to Settings;

    Click on Reset settings in the menu on the left of the screen;

    Click on Restore settings to their default values;

    Confirm the operation and restart Edge;

    Check if the problem still persists;

    See you soon!

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