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When I'm downloading files they keep getting deleted

Anonymous
2022-07-27T22:31:41+00:00

I'm trying to download a file on itch.io using microsoft edge, but the file deletes itself as soon as downloaded/can't download.

I have no external software and this has worked fine in the past.

Why and how does this happen and how can I download it?

Microsoft Edge | Favorites, history, and downloads | Windows 10

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  1. Anonymous
    2022-07-27T23:11:33+00:00

    Hi Mary Ann. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Try these fixes for downloads being deleted:

    https://www.majorgeeks.com/content/page/how_to_...

    https://recoverit.wondershare.com/file-recovery...

    https://www.youtube.com/watch?v=onZ6wnqXDy0

    Have you tried another browser? Do that next.

    Then 1) Clear each browser cache and cookies:

    https://www.online-tech-tips.com/computer-tips/...

    https://www.lifewire.com/how-to-delete-cookies-...

    1. Try disabling all extensions to see if this helps:

    https://community.box.com/t5/How-to-Guides-for-...

    https://support.microsoft.com/en-us/microsoft-e...

    1. For Edge, repair it in Settings > Apps > Apps & Features > Microsoft Edge > Manage > Repair, also reset in Edge Settings > Reset Settings.

    For Firefox refresh it in it's Settings as shown here: https://support.mozilla.org/en-US/kb/refresh-fi...

    Reset Chrome here:

    https://support.google.com/chrome/answer/329621...

    https://www.lifewire.com/how-to-reset-google-ch...

    1. If that fails uninstall the browser (except Edge) in Settings > Apps > Apps & Features, restart PC then reinstall browser from fresh download:

    Firefox download: https://www.mozilla.org/en-US/firefox/new/

    Chrome download: https://www.google.com/chrome/

    Edge download (to reinstall over itself):

    https://www.microsoft.com/en-us/edge

    Feel free to ask any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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