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Microsoft Edge PDF Editing and Saving Issues

Anonymous
2023-06-12T21:17:40+00:00

Good morning,

My team is having an issue with Microsoft Edge editing and saving PDF files. I believe this started with the last update, because we were working perfectly fine with our documents until it was updated.

We currently work with prepared PDF files, ready to be filled out since they were already modified in Adobe Acrobat PDF. We used to be able to open our PDF files in Microsoft Edge to fill them out, edit them and save them. Now, Microsoft edge is saving and merging old information in our PDF files.

If we open one of the empty PDF documents (for example: the PDF named "Booking 1") edit it, save it as "Test 1" and close the file, once I reopen my PDF document "Booking 1", the information of "Test 1" would still show there. If I try to use the other method of print> Save as, now the document would show empty. It also doesn't let you erase the prior information. If you open the same "Booking 1" document in another platform it would show empty, but only in Microsoft Edge it saves prior information.

Microsoft Edge | Read PDFs | Windows 11

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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25 answers

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  1. Anonymous
    2023-06-22T15:52:50+00:00

    No update available

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  2. Anonymous
    2023-06-22T15:51:49+00:00

    My office is having the same issue and there is no new update available. Highly frustrating it's taking this long for a bug to get fixed,

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  3. Anonymous
    2023-06-20T19:55:20+00:00

    And that update is hidden where?

    https://www.catalog.update.microsoft.com › ScopedViewInline.aspx?updateid=556e90c4-496a-4221-9a6a-d64f48476d8d Microsoft Update Catalog1 day agoMicrosoft Edge-Stable Channel Version 114 Update for ARM64 based Editions (Build 114.0.1823.55) Last Modified: 6/19/2023. Size: 146.9 MB. If you have a pop-up blocker enabled, the Download window might not open. To open the Download window, configure your pop-blocker to allow pop-ups for this Web site.

    Thank you for visiting the Microsoft Update Catalog

    The update requested could not be found. It may no longer be available through the Microsoft Update Catalog.

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  4. Anonymous
    2023-06-20T13:24:41+00:00

    There was a quality update released June 13th which I think is what broke it for me. Would be nice if Microsoft would reply and advise what to uninstall. I thought only google left you hang like this. After numerous attempts at uninstalling adobe, system restore, etc. no luck. Love how MS makes this public, and admits the issue while business owners such as me have exhausted countless hours not knowing and attempting to fix. Anyway, thank you MS, now off my soap box.

    The private window suggestion Gabrial gave works like a champ.

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  5. Anonymous
    2023-06-19T20:44:42+00:00

    Having the same issue. Very annoying. Everything was fine up until about 1 week ago. Would really appreciate if the Dev's could sort this out as it is very important for my business. I use a fillable PDF and all the info stays on the form after using Save As. I have found a way around it but takes quite a bit of time. Frustrated to say the least.

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