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How do I fix it when it logs me out of my ps4 minecraft Microsoft account but it then says oops there's already an account connected so I basically just can't play severs which is really frustrating

Anonymous
2023-03-05T01:27:27+00:00

How do I fix it when it logs me out of my ps4 minecraft Microsoft account but it then says oops there's already an account connected so I basically just can't play severs which is really frustrating.

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  1. paulr0511 44,525 Reputation points Independent Advisor
    2023-03-05T02:25:52+00:00

    Good day Wizard, thanks for your question. I am glad to be able to provide assistance to you today. Kindly check and try the below and see how it goes.

    Method 1:

    • Go to the PS4 settings menu
    • Select Application Saved Data Management
    • Select Saved Data in System Storage
    • Select DELETE
    • Select Minecraft
    • Delete the SAVED DATA files (There might be one or two on your system) and you do not need to touch your World designs
    • Once the files are deleted reload Minecraft and check if the game will start as if for the first time and check if you will be able to login and connect your active account

    Method 2:

    • Login or load it with the account already associated
    • Do not unlink
    • Do not sign out
    • Load the game
    • Press PS button
    • Then go to settings
    • Go to storage
    • Click on Saved data
    • It will warn you that Minecraft will be shut down
    • Press OK
    • Select Minecraft
    • Select Saved Data file with cog
    • Press delete
    • Do the same with second file Saved data that both have a cog
    • Once deleted do not restart PS just return to the game and sign in using a new login and check it again

    > If you will continue to experience an issue then you can also check this directly with the Minecraft team via the link below.

    https://aka.ms/Minecraft-Support

    Regards,

    Paul R.

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