Edge scrollbar issue

Question

Edge scrollbar issue

Anonymous

Hi MicroSoft Edge services team,

The issue end user facing there are some web page can't use scrollbar normally when end user's computer using touch screen.

We try to enable touch events before to fix this issue.

But after Edge 110 version this issue reveal again and can't fix it with old method.

I try to enable Edge HapticsDevice API in flags in March 15th. 2023, it fix it.

But after Edge upgrade some patch automatically, the issue reveal again and can't fix it on enable Edge HapticsDevice API.

Is there any you can help us or let engineer team know this information?

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1 answer

Answer 1

Good day! I am glad to be able to provide assistance to you today. Kindly check and the try the methods/steps below and see how it goes.

Method 1:

Launch MS Edge
Click on the 3 dots
Click on Settings
Click on Reset settings from the left side
Click on Restore settings to their default values and then click on Reset
After doing the above check and try it again

Method 2:

You can also try to repair it by Pressing Windows key + I
Click on Apps
Under Apps & features look for Microsoft Edge and then click on it on and click on Modify and then click on Repair
Check and try it again

If you will continue to experience the issue even after trying the above and if you felt that this is with regards to the recent update, you can also send a feedback to the team that is working on Edge and hopefully a fix will be applied soon on the next update and you can provide a feedback from the browser itself by clicking on the 3 dots > Help and feedback > Send feedback or press Alt+Shift+I while the browser is openn

Regards,

Paul R.

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Edge scrollbar issue

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