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Install EA Play or Origin without it sending me straight to the Microsoft store?

Anonymous
2023-04-13T08:59:28+00:00

Hi.

I've just purchased a new laptop with Windows 11. I'm trying to install either the EA Play app or Origin app but it gives the download file but when I click either by admin or in general, it sends me straight to an error page sending me to the Microsoft store.

Can anyone help?

Microsoft Edge | Favorites, history, and downloads | Windows 11

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  1. DaveM121 867.2K Reputation points Independent Advisor
    2023-04-13T10:41:13+00:00

    Hi Samantha, glad to help!

    3 people found this answer helpful.
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  2. Anonymous
    2023-04-13T10:40:26+00:00

    So far so good. Thanks, Dave for your help. Fingers crossed this works.

    2 people found this answer helpful.
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  3. DaveM121 867.2K Reputation points Independent Advisor
    2023-04-13T10:16:46+00:00

    Hi Samantha,

    S Mode is causing the problem, when Windows is in S Mode, you can only install software from the Microsoft Store.

    Most people find they need to switch Windows out of S Mode to Windows Hoe, because it is too restrictive and does not allow installing 3rd party software.

    It is free to switch out of S Mode to Windows Home, but it is a one way operation, they provide the steps on this link.

    https://support.microsoft.com/en-us/windows/swi...

    2 people found this answer helpful.
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  4. Anonymous
    2023-04-13T09:57:24+00:00

    Hi Dave, thanks for your reply.

    I can get as far as Apps Advanced Settings but the only drop-down menu I can see only see 'Share Across devices', 'App Execution Aliases', etc.

    2 people found this answer helpful.
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  5. DaveM121 867.2K Reputation points Independent Advisor
    2023-04-13T09:32:45+00:00

    Hi Samantha,

    I am Dave, I will help you with this.

    1

    Open the Settings App, then go to System - About

    What edition (Home, Pro or S Mode) of Windows 11 is installed on your new laptop?

    2

    In the Settings app, go to Apps - Advanced App Settings

    At the top of that settings page there should be a drop-down menu to device where you can install apps from,, is that set to 'Anywhere'?

    2 people found this answer helpful.
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