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I was trying to make a new account for something and when I get to the step where I have to verify I'm not a robot(As you can see I am not a robot), and I finish the puzzle, it redirects me back to the puzzle and no matter how many times I finish it, it won't let me successfully verify that I am not a robot. The puzzle is the square with 2 identical objects one.
Managing profiles and sync in Microsoft Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Hi. I'm Brian and I will do my best to help you.
People often tell about trouble with the puzzle when using Edge, the topic of this forum. The usual advice is to try an Incognito/InPrivate session or a different browser to see if the puzzle succeed. If the InPrivate session works, try clearing the browser's cache and cookies.