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Got several "contact tech support" popups claiming I had some sort of malware. I checked the Microsoft site and they said they don't include phone numbers in their messages. Is my computer safe?

Anonymous
2023-11-02T14:43:42+00:00

Hey, my computer just got a bunch "contact tech support" pop ups about some sort of malware. They wanted me to call the number shown, but when I checked on the Microsoft site, they said they don't sent a number in their reports and that it was probably a scammer. Is this true? And if it is, is my computer safe?

Microsoft Edge | Other | Windows 10

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  1. JuliaMarvin 19,075 Reputation points Volunteer Moderator
    2023-11-02T15:20:17+00:00

    Yes, These are fake so-called Tech Support scam alerts/warnings which you are seeing in your browser. As long as you didn't call them and didn't allow access, there is nothing to worry about.

    "Remember that real error messages from Microsoft, or other big tech companies, never include phone numbers for you to call them.

    If your screen suddenly fills with scary pop-ups you should immediately close your browser (try pressing ALT+F4 if you can't do it with your mouse). If you can’t close your browser try restarting your computer."

    Other methods to get out of such fake Tech Support scam browser warnings are listed here:: Thread "Blocked computer" page 1: AW's reply on January 21, 2023

    Suggest reading:

    To prevent even seeing such fake alerts, use a good content/ad-blocker such as free uBlock Origin.

    5 people found this answer helpful.
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  2. Ferdinand Nanalig 29,190 Reputation points Independent Advisor
    2023-11-02T15:18:04+00:00

    Hi, I am an Independent Advisor.

    Let me help you with this concern.

    What you have experienced is a tech support scam, a fake alert containing number to call pretending to be Microsoft Support to lure customers in paying for a support.

    Please read this article

    https://support.microsoft.com/en-us/windows/pro...

    You may also try to scan your PC using Windows Defender or your own Anti Virus Software.

    5 people found this answer helpful.
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